At a Glance
- Tasks: Lead a team, ensure smooth pub operations, and deliver top-notch customer service.
- Company: Join Marston's, a vibrant pub group that values personality and teamwork.
- Benefits: Enjoy flexible hours, competitive pay, and fantastic discounts on food and drink.
- Other info: Embrace a diverse culture and enjoy perks like gym discounts and health screening.
- Why this job: Kickstart your career with opportunities for growth and development in a supportive environment.
- Qualifications: Previous supervisory experience and a passion for customer service.
The predicted salary is between 20000 - 25000 € per year.
Responsibilities:
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
What comes next is up to you: If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond! Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
From £12.81 per hour, 30hrs per week, reliable hours contract, flexible/part-time hours, opportunities for progression, privilege card discount, Marston's Rewards.
Benefits:
- 30% discount off food and drink at all Marston's pubs, restaurants, and hotels
- Reliable hours contract with flexible/part-time options
- £4.50 meal deal whilst on shift, including popular menu dishes plus a drink
- Marston's Cheers Rewards & Recognition platform
- Health screening discounts
- Long-service awards
- Gym discounts
- 24-hour GP helpline
- Mortgage advice and support
- Apprenticeship programs
- Positive and diverse workplace culture
- Support from the Licensed Trade Charity for wellbeing
- Optional on-site accommodation (for GM roles)
- Performance-related bonus scheme
- Competitive salaries and opportunity for growth
- Company contributory pension scheme
- Private healthcare (for select roles)
- High-street and online discounts with cashback offers
- Training and development, including e-learning platforms
Supervisor employer: Marston's PLC
Marston's is an exceptional employer that values individuality and fosters a positive, diverse workplace culture. With reliable hours, flexible part-time options, and a commitment to employee development, you can expect ample opportunities for progression into roles such as Assistant Manager. Enjoy a range of benefits including discounts on food and drink, health screening, and a supportive environment that celebrates your unique personality.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in. Chat with staff and customers to understand what makes them tick. This will help you show your genuine interest during interviews.
✨Tip Number 2
Show off your personality! When you apply, let your unique traits shine through. Marston's values authenticity, so don’t be afraid to be yourself and share your passion for customer service.
✨Tip Number 3
Prepare for situational questions! Think about times you've had to think on your feet or manage a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and opportunities for progression right there. Let’s make it happen together!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous experience you have in a Supervisor or Team Leader role. We want to see how you've managed teams and ensured smooth operations, so don’t hold back!
Be Yourself:Remember, personality counts for more than anything else here at Marston's! Let your unique character shine through in your application. We’re excited to celebrate you for being you!
Tailor Your Application:Take a moment to tailor your application to the job description. Mention specific responsibilities like opening and closing shifts or managing customer service, so we can see how you fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get the ball rolling on your journey with Marston's!
How to prepare for a job interview at Marston's PLC
✨Know Your Stuff
Make sure you brush up on your previous experience in supervisory roles. Be ready to share specific examples of how you've successfully managed a team or handled challenging situations. This will show that you can think on your feet and use your initiative, which is key for the role.
✨Showcase Your Personality
Since personality counts for more than anything else, let your true self shine through during the interview. Be genuine and enthusiastic about the opportunity. Share what makes you unique and how you can contribute to the pub's culture.
✨Understand the Business
Familiarise yourself with Marston's values and how they operate. Knowing about their commitment to customer service and efficient business practices will help you align your answers with what they're looking for. It shows you're serious about the role and the company.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This could be about the team dynamics, opportunities for progression, or how they celebrate success. It demonstrates your interest in the role and helps you gauge if it's the right fit for you.
