At a Glance
- Tasks: Lead a team, ensure smooth pub operations, and deliver exceptional customer service.
- Company: Join Marston's, a vibrant pub chain that values personality and fun.
- Benefits: Earn from £13.00 per hour, enjoy flexible hours, and receive discounts at all locations.
- Other info: Opportunities for progression and a supportive environment await you.
- Why this job: Be at the heart of creating joyful moments while developing your career.
- Qualifications: Previous supervisory experience and a passion for customer service.
The predicted salary is between 13650 - 15600 £ per year.
Responsibilities:
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
About the role:
What comes next is up to you: If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond! Right at the heart of the pub – creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You'll thrive from an environment that is busy, varied, fast‑paced but most importantly – fun! Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Benefits:
- From £13.00 per hour, 25 hrs per week, reliable contract, flexible part‑time hours, opportunities for progression and privilege card discount 30% off at all our pubs, restaurants, and hotels
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part‑time hours offered to work around your family or higher education
- Marston's Cheers Reward
Supervisor employer: Marston's PLC
Contact Detail:
Marston's PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, or even pop into pubs and introduce yourself. You never know who might have a lead on a Supervisor role!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your true self shine. They want to see how you’d fit into their team and bring that fun vibe to the pub.
✨Tip Number 3
Be ready to think on your feet! In interviews or casual chats, share examples of how you've handled busy shifts or tricky situations. This shows you can handle the fast-paced environment they’re looking for.
✨Tip Number 4
Apply through our website! It’s super easy and gives you a direct line to the hiring team. Plus, we love seeing applications from enthusiastic candidates who are ready to create those joyful moments with us!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any previous experience in a Supervisor or Team Leader role. We want to see how you've managed teams and ensured smooth operations, so don’t hold back on those details!
Be Yourself: We love personality! When writing your application, let your true self shine through. Share what makes you unique and how you can bring joy to our pub environment.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application accordingly. Mention specific responsibilities like cashing up or customer service to show us you’re the right fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Marston's PLC
✨Know Your Stuff
Before the interview, make sure you understand the responsibilities of a Supervisor. Familiarise yourself with the pub's operations, customer service standards, and how to manage shifts effectively. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Personality
Since personality counts for more than anything else, be yourself during the interview! Share your experiences and how you've created joyful moments in previous roles. Let your passion for customer service shine through; it’s all about connecting with the interviewers.
✨Think on Your Feet
Prepare for situational questions where you might need to demonstrate your ability to think on the spot. Practice scenarios where you had to use your initiative or resolve conflicts. This will help you showcase your problem-solving skills and readiness for the fast-paced environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and what success looks like in the Supervisor role. This shows your interest in the position and helps you gauge if it's the right fit for you.