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- Tasks: Lead a vibrant pub, balancing sports excitement and family dining.
- Company: Join an award-winning local pub company that values people.
- Benefits: Enjoy bonuses, discounts, on-site accommodation, and career progression.
- Why this job: Make a real impact in your community while having fun at work.
- Qualifications: Experience in management and a passion for pubs and people.
- Other info: Flexible working hours with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced, community-focused General Manager to run The Horn & Trumpet in Stoke-on-Trent. Step inside The Horn & Trumpet, a classic Two Door pub, and you’ll discover the best of both worlds. On one side, a lively sports zone with buzzing bar atmosphere, great pints, and all the excitement of live games and classic pub fun. On the other, a spacious family dining section where everyone feels at home, serving proper pub food and good times for all, connected to an L-shaped beer garden and a covered drinking area at the front.
Our Two Door pub format is all about balance: the thrill of a great night out and the comfort of your local. It’s where friends meet for the match, families gather for dinner, and locals drop in for that friendly pint. With average weekly takings of approximately £17,500, with a 60/40 split towards wet sales. Nestled in a predominantly residential area of Stoke-on-Trent, The Horn & Trumpet serves long-established residents, younger families, and working professionals, with excellent transport links and nearby housing estates. With a loyal customer base and solid regular trade, this pub is a true social hub for the community.
We’re seeking a hands-on General Manager to build on the pub’s reputation and help unlock its full potential. With ambitious AGWS targets of £25k, you’ll lead a venue with personality, balancing tradition and innovation, delivering for families, sports fans, and locals alike. As a Two Door General Manager, you’ll build teams who know their guests, create welcoming spaces from both sides of the bar, and ensure every visit feels just right. If you’re passionate about real pubs, real people, and making a difference in your local community, The Horn & Trumpet could be the perfect next step for you!
What you get from us:
- Additional earnings potential through bonus and incentive schemes
- Access to a pension plan
- On-site accommodation
- Award winning training and development
As part of our application process, we use Lily, an AI-powered interviewing assistant to support the early stages of screening. Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know – all hiring decisions are still made by our people.
Benefits:
- Professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.
- The majority of our pub General Manager roles include optional on-site accommodation.
- Named as one of the UK’s Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK’s Best Employers list.
- Performance related bonus schemes.
- Opportunity to earn a great wage whilst having fun at work.
- Long service awards for key anniversary milestones.
- 30% discount off food and drink in our pubs.
- Access to a private healthcare scheme.
- An exciting range of high street, online discounts and cash back offers.
Training and development:
We’re passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.
What hours would I need to work?
As the General Manager of your pub, you’ll be required to work at peak trading times which involves evenings & weekends, as well as peak trading days such as bank holidays & the festive period.
What will be my Salary?
Your salary will depend on your experience and the volume of the business that you are interested in.
What is my bonus based on?
Your quarterly bonus based on sales uplift vs budget, Reputation score & Employee Engagement. Your annual bonus scheme is based on sales & profit performance vs budget.
General Manager, Stoke-On-Trent employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager, Stoke-On-Trent
✨Tip Number 1
Get to know the pub scene in Stoke-on-Trent! Visit local pubs, chat with staff and patrons, and understand what makes The Horn & Trumpet tick. This insider knowledge will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with other General Managers and industry professionals on LinkedIn or at local events. Building relationships can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 3
Show your passion for community engagement! Be ready to share ideas on how you’d enhance the pub’s reputation and connect with locals. We love candidates who can bring fresh, innovative ideas to the table.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, you’ll have access to all the latest roles and updates directly from us at StudySmarter.
We think you need these skills to ace General Manager, Stoke-On-Trent
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for pubs and community shine through. We want to see that you genuinely care about creating a welcoming atmosphere and making a difference in the local area.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality management. We’re looking for someone who can balance tradition with innovation, so share examples of how you've done this in previous roles.
Be Personable: Remember, we’re all about people at StudySmarter. Use a friendly tone in your application to show us that you’re approachable and ready to build strong relationships with both staff and customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re keen to join our team at The Horn & Trumpet!
How to prepare for a job interview at Marstons PLC
✨Know Your Pub Inside Out
Before the interview, make sure you’re familiar with The Horn & Trumpet’s offerings, atmosphere, and community role. Understand the balance between the lively sports zone and the family dining section, as this will show your genuine interest in the pub and its customers.
✨Showcase Your Leadership Skills
As a General Manager, you’ll need to lead a team effectively. Prepare examples of how you’ve built strong teams in the past, focusing on your ability to create welcoming spaces and foster a positive environment for both staff and guests.
✨Discuss Community Engagement
Since the pub serves a diverse community, be ready to talk about how you plan to engage with local residents and attract new customers. Share ideas on events or promotions that could enhance the pub's reputation and draw in families and sports fans alike.
✨Prepare for Performance Metrics
Understand the importance of performance-based bonuses and sales targets. Be prepared to discuss how you would achieve ambitious AGWS targets and improve sales, using specific strategies or past experiences to back up your plans.