General Manager — Lead a Lively Community Pub & Growth in Stoke-on-Trent
General Manager — Lead a Lively Community Pub & Growth

General Manager — Lead a Lively Community Pub & Growth in Stoke-on-Trent

Stoke-on-Trent Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations and create memorable experiences for our community at The Horn & Trumpet.
  • Company: A top pub company in Stoke-on-Trent with a focus on community engagement.
  • Benefits: Performance-based bonuses and a range of employee perks.
  • Why this job: Make a real difference in your local area while managing a lively pub.
  • Qualifications: Experience in management and a passion for community-driven hospitality.
  • Other info: Join a vibrant team and enjoy a fun, dynamic work environment.

The predicted salary is between 36000 - 60000 £ per year.

A leading pub company in Stoke-on-Trent is seeking an experienced General Manager for The Horn & Trumpet. This role focuses on managing daily operations, building a strong team, and enhancing customer experiences at a community-driven pub. Candidates should possess a hands-on approach and a passion for real pubs, making this an exciting opportunity for those looking to make a difference in their local area. The position offers performance-based bonuses and various employee benefits.

General Manager — Lead a Lively Community Pub & Growth in Stoke-on-Trent employer: Marston's PLC

Join a vibrant and community-focused pub company in Stoke-on-Trent, where your leadership as General Manager will directly impact the local area. With a strong emphasis on team building and customer experience, we offer a supportive work culture that values your contributions and provides opportunities for personal and professional growth. Enjoy performance-based bonuses and a range of employee benefits that make working at The Horn & Trumpet not just a job, but a rewarding career.
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Contact Detail:

Marston's PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager — Lead a Lively Community Pub & Growth in Stoke-on-Trent

Tip Number 1

Network like a pro! Get out there and chat with people in the industry. Attend local events or join community groups related to pubs and hospitality. You never know who might have a lead on your dream job!

Tip Number 2

Show off your personality! When you get that interview, let your passion for community pubs shine through. Share stories about your experiences and how you’ve made a difference in previous roles.

Tip Number 3

Research the pub! Before any interviews, dive into The Horn & Trumpet’s history and values. Knowing what makes them tick will help you tailor your answers and show you’re genuinely interested in being part of their team.

Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re serious about joining us at The Horn & Trumpet and ready to take on the challenge of leading a lively community pub.

We think you need these skills to ace General Manager — Lead a Lively Community Pub & Growth in Stoke-on-Trent

Team Management
Customer Service
Operational Management
Community Engagement
Hands-on Approach
Leadership Skills
Performance Management
Problem-Solving Skills
Communication Skills
Passion for Hospitality
Financial Acumen
Staff Development
Sales Growth Strategies

Some tips for your application 🫡

Show Your Passion: When writing your application, let your love for pubs shine through! Share your experiences and what makes community-driven spaces special to you. We want to see that you're not just looking for a job, but that you genuinely care about enhancing the local pub experience.

Be Specific About Your Experience: Don’t just list your previous roles; tell us how your hands-on approach has made a difference in past positions. We’re keen to hear about specific challenges you’ve tackled and how you’ve built strong teams. This will help us see how you can bring that same energy to The Horn & Trumpet.

Tailor Your Application: Make sure to customise your application for this role. Highlight skills and experiences that align with managing daily operations and enhancing customer experiences. We appreciate when candidates take the time to connect their background with what we’re looking for!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re serious about joining our team at The Horn & Trumpet!

How to prepare for a job interview at Marston's PLC

Know Your Pub Inside Out

Before the interview, do your homework on The Horn & Trumpet. Familiarise yourself with its history, current offerings, and community involvement. This shows genuine interest and helps you discuss how you can enhance the pub's reputation.

Showcase Your Leadership Style

As a General Manager, you'll need to lead a team effectively. Be ready to share examples of how you've built strong teams in the past. Discuss your hands-on approach and how you motivate staff to deliver exceptional customer experiences.

Emphasise Community Engagement

This role is all about enhancing the local experience. Prepare to talk about your ideas for community events or initiatives that could draw in more customers. Highlight any previous successes in community engagement to back up your suggestions.

Prepare for Scenario Questions

Expect questions about handling difficult situations, such as managing conflicts or dealing with customer complaints. Think of specific examples from your past experiences where you turned challenges into opportunities, showcasing your problem-solving skills.

General Manager — Lead a Lively Community Pub & Growth in Stoke-on-Trent
Marston's PLC
Location: Stoke-on-Trent
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