General Manager — Lead A Lively Community Pub in Stoke-on-Trent
General Manager — Lead A Lively Community Pub

General Manager — Lead A Lively Community Pub in Stoke-on-Trent

Stoke-on-Trent Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage daily operations and create unforgettable experiences for pub-goers.
  • Company: A leading pub company in Stoke-on-Trent with a community focus.
  • Benefits: Performance-based bonuses and various employee perks.
  • Why this job: Make a real difference in your local community while enjoying a vibrant work environment.
  • Qualifications: Experience in management and a passion for pubs.
  • Other info: Join a lively team and enhance customer experiences at The Horn & Trumpet.

The predicted salary is between 36000 - 60000 £ per year.

A leading pub company in Stoke-on-Trent is seeking an experienced General Manager for The Horn & Trumpet. This role focuses on managing daily operations, building a strong team, and enhancing customer experiences at a community-driven pub.

Candidates should possess a hands-on approach and a passion for real pubs, making this an exciting opportunity for those looking to make a difference in their local area.

The position offers performance-based bonuses and various employee benefits.

General Manager — Lead A Lively Community Pub in Stoke-on-Trent employer: Marston's PLC

Join a vibrant and community-focused pub company in Stoke-on-Trent, where your leadership as General Manager will directly impact the local area. With a strong emphasis on team building and customer experience, we offer performance-based bonuses, a supportive work culture, and ample opportunities for personal and professional growth. Experience the unique advantage of working in a lively environment that values your passion for real pubs and community engagement.
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Contact Detail:

Marston's PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager — Lead A Lively Community Pub in Stoke-on-Trent

Tip Number 1

Network like a pro! Get out there and chat with people in the industry. Attend local events or join community groups related to pubs and hospitality. You never know who might have a lead on your dream job!

Tip Number 2

Show off your personality! When you get that interview, let your passion for community pubs shine through. Share stories about your experiences and how you’ve made a difference in previous roles. We want to see the real you!

Tip Number 3

Research the pub! Before any interviews, dive into The Horn & Trumpet’s history, values, and community involvement. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make this happen together!

We think you need these skills to ace General Manager — Lead A Lively Community Pub in Stoke-on-Trent

Team Management
Customer Service
Operational Management
Hands-on Approach
Community Engagement
Performance Management
Problem-Solving Skills
Communication Skills
Passion for Hospitality
Staff Development
Financial Acumen
Event Planning
Conflict Resolution

Some tips for your application 🫡

Show Your Passion for Pubs: When writing your application, let your love for community pubs shine through! Share any personal experiences or stories that highlight why you’re passionate about creating great pub atmospheres.

Highlight Your Leadership Skills: As a General Manager, you'll need to lead a team effectively. Make sure to showcase your leadership experience and how you've successfully built strong teams in the past. We want to see how you can inspire others!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the role at The Horn & Trumpet. This shows us you’re genuinely interested in this opportunity.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

How to prepare for a job interview at Marston's PLC

Know Your Pub Inside Out

Before the interview, do your homework on The Horn & Trumpet. Familiarise yourself with its history, menu, and community involvement. This shows genuine interest and helps you connect your experience to their specific needs.

Showcase Your Leadership Style

As a General Manager, you'll need to lead a team effectively. Be ready to discuss your leadership style and provide examples of how you've built strong teams in the past. Highlight any training or mentoring you've done to develop staff.

Customer Experience is Key

Prepare to talk about how you enhance customer experiences. Share specific strategies you've implemented in previous roles that improved service or increased customer satisfaction. This will demonstrate your hands-on approach and passion for real pubs.

Be Ready for Scenario Questions

Expect questions about handling difficult situations, such as managing staff conflicts or dealing with unhappy customers. Think of examples from your past experiences where you successfully navigated these challenges, showcasing your problem-solving skills.

General Manager — Lead A Lively Community Pub in Stoke-on-Trent
Marston's PLC
Location: Stoke-on-Trent
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