At a Glance
- Tasks: Lead a team, ensure smooth pub operations, and deliver top-notch customer service.
- Company: Join Marston's, a vibrant pub group with a friendly atmosphere.
- Benefits: Enjoy 30% off food, flexible hours, and career progression opportunities.
- Other info: Access to health benefits, discounts, and training for personal growth.
- Why this job: Be a key player in a lively environment and grow your career.
- Qualifications: Previous supervisory experience and a knack for problem-solving.
The predicted salary is between 30000 - 30000 £ per year.
Responsibilities
- Have previous experience in a similar Supervisor or Team Leader role
- Work with the wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Serve as a role model for customer service
- Think on the spot and use initiative to resolve issues
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
Career Development
- Potential to progress into an Assistant Manager role and beyond.
Compensation
- £12.81 per hour; 25 hours per week; reliable hours contract with flexible/part-time options; opportunity for progression.
Benefits
- 30% discount at all Marston's pubs, restaurants, and hotels
- £4.50 meal deal at work during shifts
- Marston's Cheers Reward & Recognition Platform – earn points and access high-street retailer discounts
- Health screening discounts
- Long-service awards
- Gym discounts
- 24-hour GP helpline
- Mortgage advice and support
- Apprenticeship programmes to support your career
- Friendly and lively atmosphere with diverse teammates
- Licensed Trade Charity well-being support
- Performance-related bonus scheme
- Company contributory pension scheme (auto-enrolment for hourly roles)
- Private healthcare option for eligible roles
- High-street online discounts and cash-back offers
- Employee discount: 30% off Marston's food and hotel stays
- Training and development via e-learning platforms
Supervisor in Southend-on-Sea employer: Marston's PLC
Marston's is an exceptional employer that fosters a friendly and lively atmosphere, perfect for those looking to thrive in the hospitality industry. With ample opportunities for career progression, including pathways to Assistant Manager roles, employees benefit from a range of perks such as generous discounts at all Marston's venues, health screening discounts, and a supportive well-being programme. The company values its team members, offering flexible working hours and a performance-related bonus scheme, making it an attractive place for individuals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions. Think about how your previous experience as a Team Leader can shine through. We want you to show off your customer service skills and problem-solving abilities!
✨Tip Number 3
Don’t forget to research the company culture! Knowing what Marston's values can help you tailor your responses and show that you’re a great fit for their friendly and lively atmosphere.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Marston's.
We think you need these skills to ace Supervisor in Southend-on-Sea
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous experience you have in a Supervisor or Team Leader role. We want to see how you've managed teams and ensured smooth operations, so don’t hold back on those details!
Be Personable:Since customer service is key, let your personality shine through in your application. We love candidates who can serve as role models for great service, so share any relevant experiences that showcase your skills.
Think on Your Feet:We’re looking for someone who can think on the spot and resolve issues effectively. Include examples in your application where you’ve had to use your initiative to tackle challenges head-on.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marston's PLC
✨Know Your Stuff
Before the interview, make sure you’re familiar with the responsibilities of a Supervisor. Brush up on your previous experience in similar roles and be ready to discuss how you’ve successfully managed shifts and resolved issues in the past.
✨Showcase Your Customer Service Skills
As a Supervisor, being a role model for customer service is key. Prepare examples of how you've gone above and beyond for customers in previous jobs. This will demonstrate your commitment to maintaining high standards.
✨Think on Your Feet
During the interview, you might be asked situational questions that require quick thinking. Practice responding to hypothetical scenarios where you need to resolve issues on the spot. This will show your initiative and problem-solving skills.
✨Discuss Career Progression
Since there’s potential for growth into an Assistant Manager role, express your interest in career development. Share your aspirations and how you see yourself progressing within the company, which shows your long-term commitment.
