At a Glance
- Tasks: Support operations teams by providing people-centric solutions and driving business performance.
- Company: Join a dynamic team at Marston’s, a leader in the hospitality industry.
- Benefits: Enjoy 33 days annual leave, discounts, and a contributory pension scheme.
- Other info: Flexible working with travel opportunities and excellent career growth.
- Why this job: Make a real impact on people and culture in a fun, inclusive environment.
- Qualifications: Experience in HR or employee relations, ideally in hospitality or retail.
The predicted salary is between 45000 - 50000 £ per year.
We have a fantastic vacancy for a proactive and passionate People Partner to support the operations teams within our North Pub operations division. The role is suited to someone with previous experience in an ER or generalist HR role, who is passionate about our industry, our guests, and most importantly, our people. We are looking for someone who can drive business performance by working collaboratively with Operations Managers and their teams, providing sound commercial advice and people‑centric solutions. You will build strong relationships with stakeholders and work with them to deliver people plans to drive performance, ensuring we attract, retain and develop the best talent; support engagement, retention and a performance culture and promote a growth mindset. The role is a strategic generalist, reporting to the Senior People Partner, and is agile; you will manage your own diary to suit business needs and travel throughout our Estate as required.
Key Responsibilities
- Drive business performance by collaborating with Operations Managers and their teams, providing commercial advice and people‑centric solutions.
- Build strong relationships with stakeholders and deliver their people plans.
- Ensure attraction, retention, and development of top talent; support engagement and retention plans; drive a performance culture and promote a growth mindset.
- Provide support, coaching and advice to deliver an effective employee relations and HR service to Regional Operations Managers, Area Operations Managers, General Managers, and Team Members.
- Manage dispute resolution and long‑term sickness cases for General Managers and Operations Managers, ensuring strong employee relations through efficient, responsive and commercial support.
The Ideal Candidate
- Enjoys working at pace in a supportive, forward‑thinking and busy team.
- Is a confident and engaging personality with effective communication at all levels.
- Is energetic, passionate and results‑driven.
- Can coach and positively influence peers and managers.
- Has project and change‑management experience.
- Can analyse data, spot trends and make improvement recommendations.
- Has strong commercial awareness.
- Has previous experience in an ER/generalist HR role, ideally in Hospitality or Retail sector.
- Preferably educated to degree standard or equivalent.
- Has a full UK driving licence – travel required.
What You Get From Us
- 33 days annual leave (including bank holidays) with the ability to buy and sell up to 5 days.
- Discounts in Marston’s pubs and accommodation through the Privilege Card.
- Marston’s ‘Cheers’ Recognition Platform with discounts from major retailers.
- Company contributory pension scheme with matching contribution up to 7%.
- Life assurance via Group Pension Plan membership.
- Group income protection via Group Pension Plan membership.
- Employee Assistance Programme with wellbeing support services.
- Enhanced maternity and paternity leave (subject to 26 weeks service at 15 weeks prior to EWC).
- Share Save incentive scheme.
- Provision of up to 6 counselling sessions as part of wellbeing support services.
- Fun, sociable and inclusive working environment.
People Partner employer: Marston's PLC
Contact Detail:
Marston's PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Partner
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially if you're eyeing a role like People Partner. Think about how your experience aligns with their needs and be ready to share specific examples of your past successes.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for the role and the industry shine through. They want to see that you're not just looking for any job, but that you're genuinely excited about contributing to their team.
✨Tip Number 4
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show that you’re really interested in the position.
We think you need these skills to ace People Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the People Partner role. Highlight your previous HR or ER experience, especially in hospitality or retail, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for people and how you can drive business performance. Don’t forget to mention your ability to build strong relationships with stakeholders.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your impact in previous roles. We love seeing how you've contributed to engagement, retention, and performance culture!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Marston's PLC
✨Know Your Stuff
Make sure you brush up on your knowledge of employee relations and generalist HR practices. Familiarise yourself with the specific challenges faced in the hospitality sector, as this will show your passion for the industry and your ability to provide relevant solutions.
✨Build Relationships
During the interview, demonstrate your ability to build strong relationships with stakeholders. Share examples of how you've successfully collaborated with managers and teams in the past, highlighting your communication skills and your knack for providing people-centric solutions.
✨Show Your Strategic Side
Be prepared to discuss how you can drive business performance through strategic HR initiatives. Think about specific people plans you've implemented before and how they contributed to engagement and retention. This will showcase your proactive approach and understanding of the role.
✨Be Ready to Discuss Data
Since analysing data and spotting trends is key for this role, come equipped with examples of how you've used data to make informed decisions in previous positions. This will highlight your commercial awareness and your ability to recommend improvements based on solid evidence.