At a Glance
- Tasks: Keep hotel rooms spotless and create a welcoming atmosphere for guests.
- Company: Join a top-rated hospitality company known for its friendly vibe.
- Benefits: Earn up to £13/hour, enjoy discounts, and flexible hours.
- Other info: Great opportunities for training and career growth in a lively environment.
- Why this job: Make a difference in guests' experiences while working in a fun team.
- Qualifications: No experience needed, just a positive attitude and attention to detail.
The predicted salary is between 26000 - 27000 £ per year.
To some it's just a hotel room. To us it's creating a place our guests can relax and enjoy. A job well done means a comfortable experience and returning guests. Great attention to detail and excellent feedback, that's what you'll bring… Everything else, we'll teach you.
Responsibilities
- Be able to work under minimal supervision.
- Maintain high standards of cleanliness and attention to detail.
- Be professional and friendly when interacting with guests.
- Work as a team player.
- Manage your time effectively.
Job Details
- Work 15 hours per week.
- Reliable hours contract.
- Pay up to £13 per hour.
- Privilege card discount and Marston's Rewards.
Benefits
- 30% off at all our pubs, restaurants, and hotels.
- Bi‑annual bonus scheme based on hotel standards audit results.
- £4.50 meal deal during shifts.
- Flexible and part‑time hours to accommodate family or education.
- Access to the EMarston's Cheers Reward & Recognition Platform.
- Health screening discounts.
- Long‑service awards.
- Gym discounts.
- 24‑hour GP helpline.
- Mortgage advice and support.
- Extensive apprenticeship programmes.
- Friendly and lively atmosphere with passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional wellbeing support.
- Wellbeing support from the Licensed Trade Charity.
- Optional on‑site accommodation for majority of pub General Manager roles.
- Recognition of our company as one of the UK's Top 100 employers and #1 in the pub sector for 2025.
- Performance‑related bonus schemes for management roles.
- Competitive salaries.
- Company contributory pension scheme for salaried roles; auto‑enrolment for hourly roles.
- Optional private healthcare scheme for some roles.
- High‑street, online discounts and cash‑back offers for all.
- Employee 30% discount on Marston's food and hotel stays.
- Training and development including apprenticeships, L&D teams, and e‑learning platforms.
Part-Time Hospitality Cleaner — Guest Experience employer: Marston's PLC
At Marston's, we pride ourselves on creating a welcoming environment where our team members can thrive. As a Part-Time Hospitality Cleaner, you'll enjoy flexible hours, competitive pay, and a vibrant work culture that values teamwork and attention to detail. With numerous employee benefits, including discounts at our venues, health support, and extensive training opportunities, we are committed to your growth and wellbeing in a role that truly makes a difference in our guests' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Hospitality Cleaner — Guest Experience
✨Tip Number 1
Get to know the company culture! Before your interview, check out Marston's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your attention to detail and guest interaction skills.
✨Tip Number 3
Dress the part! Even though it's a hospitality role, looking smart and professional can make a great first impression. It shows you care about the job and respect the guests you'll be serving.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Part-Time Hospitality Cleaner — Guest Experience
Some tips for your application 🫡
Show Your Attention to Detail:When you're writing your application, make sure to highlight your attention to detail. We love candidates who can spot the little things that make a big difference, just like we do in our hotel rooms!
Be Professional and Friendly:Remember, you're applying for a role that involves guest interaction. Use a friendly tone in your application to show us you can be professional yet approachable. It’s all about creating a welcoming atmosphere!
Tailor Your Application:Take a moment to tailor your application to the job description. Mention how your skills align with our values of cleanliness and teamwork. We want to see how you fit into our vibrant team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Marston's PLC
✨Know the Company Culture
Before your interview, take some time to research the company’s values and culture. Understanding what makes their guest experience special will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
As a hospitality cleaner, attention to detail is key. Be prepared to discuss specific examples from your past experiences where your meticulousness made a difference. This could be anything from ensuring cleanliness in previous roles to how you handle guest interactions.
✨Practice Professionalism and Friendliness
Since you'll be interacting with guests, it’s important to convey a friendly and professional attitude during the interview. Practice common interview questions with a friend, focusing on how you can maintain a positive demeanor even under pressure.
✨Demonstrate Teamwork Skills
Working as part of a team is crucial in this role. Think of examples where you successfully collaborated with others in previous jobs or projects. Highlighting your ability to work well with diverse teammates will show that you’re a great fit for their lively atmosphere.
