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- Tasks: Promote and drive business in a vibrant pub environment with a focus on customer service.
- Company: Heart of England, a lively pub located in Weedon with a welcoming atmosphere.
- Benefits: 26% share of weekly sales, guaranteed annual income, and accommodation included.
- Why this job: Join a dynamic team and make a real impact in a busy pub setting.
- Qualifications: Experience in hospitality and a passion for excellent customer service.
- Other info: Low start-up costs and incentive bonuses based on performance.
The predicted salary is between 42000 - 60000 £ per year.
The Heart of England is situated on the main high street in the heart of Weedon. There is a nice sized carpark which wraps round the whole of the pub. There are several entrances into the pub from the main doors, garden and hotel side entrance.
As you enter the pub from the main entrance you immediately see the bar which is an L shape, visible from the lounge and the main bar areas. There is lots of seating which is nicely split into different zones. This is helpful for large bookings, and private functions can be accommodated as part of the pub can be closed off. The pool and dart board area is within its own space, which is good as it doesn’t create noise for diners or customers visiting for a quiet drink.
There are also 12 letting rooms that are fairly busy due to close network links to the M1. The Heart of England is currently averaging £14,500 in weekly sales with a Wet 46% / Dry 27% / Rooms 27% sales mix.
We are looking for experienced partners who are good at promoting and driving a business, with a keen focus on customer service.
What’s in it for you?
- 26% share of weekly sales (excluding VAT) plus a guaranteed annual retained sum of £35K (released weekly)
- Incentive bonuses based on business performance and standard audits
- Low ingoing costs, starting with just a £5,000 deposit and £360 legal cost
- Accommodation included with most bills covered, except the council tax & TV Licence
Heart of England, Northampton employer: Marston's PLC
Contact Detail:
Marston's PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heart of England, Northampton
✨Tip Number 1
Network like a pro! Get out there and chat with people in the industry. Attend local events, join relevant groups, and don’t be shy about sharing your passion for hospitality. You never know who might have a lead on that perfect opportunity!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm shine through. Share your ideas on how to drive business and improve customer service at places like The Heart of England. They’ll love your proactive approach!
✨Tip Number 3
Don’t just apply – engage! If you’re interested in a role, reach out directly to the pub or company. Ask questions, express your interest, and show them you’re serious about being part of their team. It’s all about making that personal connection!
✨Tip Number 4
Keep your skills sharp! Whether it’s brushing up on customer service techniques or learning about the latest trends in the hospitality industry, staying informed will give you an edge. Plus, it shows potential employers that you’re committed to growth and excellence.
We think you need these skills to ace Heart of England, Northampton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about customer service and driving a business. Share any relevant experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the Heart of England vibe. Mention specific aspects of the pub that excite you, like the private functions or the busy letting rooms. This shows us you've done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you the perfect fit for this role. Highlight your experience and skills without waffling on.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marston's PLC
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with The Heart of England. Understand its layout, the different areas for dining and entertainment, and how it caters to various customer needs. This knowledge will show your genuine interest in the pub and help you discuss how you can contribute to its success.
✨Highlight Your Customer Service Skills
Since the role focuses heavily on customer service, be ready to share specific examples from your past experiences. Think about times when you went above and beyond for a customer or successfully handled a difficult situation. This will demonstrate your ability to create a welcoming atmosphere that aligns with the pub's values.
✨Discuss Business Promotion Strategies
Prepare to talk about how you would promote and drive business at The Heart of England. Consider ideas for events, promotions, or partnerships that could attract more customers. Showing that you have a proactive approach to increasing sales will impress the interviewers.
✨Be Ready for Questions on Team Management
If you're applying for a partner role, expect questions about team management and leadership. Think about your style of managing a team, how you motivate staff, and how you handle conflicts. Being able to articulate your approach will reassure them that you can maintain a positive working environment.
