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For Companies At a Glance
- Tasks: Lead a fun team, create joyful moments, and ensure smooth pub operations.
- Company: Join an award-winning local pub company that values people.
- Benefits: 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Why this job: Be part of a lively atmosphere and grow your career with us.
- Qualifications: Natural leadership skills and a passion for customer service.
- Other info: Supportive environment with opportunities for personal and professional development.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
Supervisor Responsibilities:
- Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
- Work with wider pub management team to ensure the business runs efficiently and profitably.
- Opening and closing, stocking, and cashing up.
- Be a role model for customer service.
- Ability to think on the spot and use your initiative.
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What You Get From Us:
- You’ll be joining an award-winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career.
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- A range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access Licensed Trade Charity for financial, mental, and emotional well‑being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor in North East employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in North East
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in and chat with the staff. This will give you a feel for the vibe and help you connect with the team during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a busy shift. We want to see how you can create those moments of joy, so be ready to share your stories.
✨Tip Number 3
Be yourself! Personality counts for more than anything else here, so let your true self shine through. We love authenticity, and it’ll help you stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us. Plus, you’ll find all the info you need about the role and our awesome benefits right there.
We think you need these skills to ace Supervisor in North East
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can bring joy to our team and guests.
Tailor Your Application: Make sure to tailor your application to the Supervisor role. Highlight your leadership skills and any experience you have in busy environments. We love seeing how you can contribute to creating those memorable moments!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure to communicate your relevant experience and skills without any fluff. We want to know why you’re the perfect fit for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at Marstons PLC
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with the pub's atmosphere, menu, and values. Understanding what makes the pub special will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate others. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlighting these moments will demonstrate your capability to thrive in a busy environment.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you've gone above and beyond for customers in previous jobs. Share specific stories that illustrate your commitment to creating joyful experiences for guests, as this aligns perfectly with the pub's values.
✨Be Ready to Think on Your Feet
In a fast-paced pub environment, quick thinking is essential. Prepare for situational questions that test your problem-solving skills. Practising responses to potential scenarios will help you feel more confident and showcase your initiative during the interview.
