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For Companies At a Glance
- Tasks: Run the pub and hotel overnight, ensuring guests have a memorable stay.
- Company: Join Marston’s Inns, voted Best Pub Employer 2024!
- Benefits: 30% off at all locations, flexible hours, and meal deals.
- Why this job: Be the face of our pub at night and make a real difference.
- Qualifications: Friendly personality and a passion for guest service.
- Other info: Great career pathways and support for your well-being.
We’re on the lookout for a Night Porter to join our team! Make a difference to the moments that matter to us and our guests. As the face of our Marston’s Inns after hours, you’ll be solely responsible for running the business overnight. Self-reliant, you’ll need to enjoy your own company and be resourceful enough to tackle any challenges that arise. But that’s not all, you’ll be on call to support our guests – ensuring their hotel stay is a memorable one.
Responsibilities
- Work throughout the night, usually between 11pm and 7am.
- Be on call to take care of our guests' needs, over the phone and face to face.
- Be professional and friendly when interacting with guests.
- Be responsible for the safety and security of the pub and hotel guests.
- Complete tasks that set the pub and hotel team up for success the following day.
What comes next
Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
Benefits
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part-time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Night Porter, Telford employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter, Telford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. You never know who might have a lead on that Night Porter role you’re after!
✨Tip Number 2
Be ready for an impromptu chat! When you apply through our website, keep your phone handy. Sometimes, employers want to have a quick chat to gauge your personality and see if you’re a good fit for the team.
✨Tip Number 3
Show off your skills! If you get the chance for an interview, be sure to highlight your resourcefulness and ability to handle challenges. Share examples of how you've made guests feel welcome in past roles.
✨Tip Number 4
Follow up after applying! A quick message thanking them for considering your application can go a long way. It shows you're genuinely interested in the Night Porter position and eager to join the Marston’s team.
We think you need these skills to ace Night Porter, Telford
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application for the Night Porter role. Highlight any relevant experience or skills that match the job description, especially your ability to work independently and handle guest needs.
Keep It Professional Yet Friendly: While we love a bit of personality, remember to maintain a professional tone in your application. Show us that you can be both friendly and professional, as this is key to interacting with our guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Marstons PLC
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Porter entails. Familiarise yourself with the responsibilities listed in the job description, like handling guest needs and ensuring safety. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
As the face of the hotel during the night, you'll need to be friendly and professional. Prepare examples of how you've successfully interacted with guests or handled difficult situations in the past. This will show that you can create memorable experiences for guests, even when things get tough.
✨Be Resourceful and Self-Reliant
The job requires you to tackle challenges independently. Think of times when you've had to solve problems on your own. Share these stories during the interview to highlight your resourcefulness and ability to work well alone, which is crucial for this position.
✨Emphasise Your Flexibility
Since the role involves working overnight hours, it's important to convey your willingness to adapt. Discuss your availability and any previous experience working unconventional hours. This will reassure them that you're ready to commit to the schedule and the demands of the job.