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- Tasks: Lead the team, ensure high service standards, and support guest experiences.
- Company: Ravens Cliff, a vibrant venue in Motherwell with a focus on hospitality.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Join a dynamic team and make a real impact in a lively environment.
- Qualifications: Strong leadership skills and a passion for delivering great guest experiences.
- Other info: Ideal for those looking to grow in the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
This is an on-site, full-time Assistant Manager role at Ravens Cliff in Motherwell. The Assistant Manager will work closely with the General Manager to help lead the venue day-to-day, acting as a visible, supportive presence for both guests and the team.
This role is ideal for someone who leads from the front — setting standards through action, supporting the team during service, and building confidence through coaching rather than command.
Responsibilities include:- Running shifts
- Supporting and developing team members
- Maintaining high service and cleanliness standards
- Handling guest feedback professionally
- Assisting with stock control, cash handling, rotas, and compliance
The Assistant Manager will play a key role in fostering a positive team culture, encouraging accountability, and ensuring Ravens Cliff remains a place where guests want to return and staff enjoy coming to work.
Qualifications & Skills:- Strong leadership and communication skills with a calm, approachable management style
- A genuine passion for hospitality and delivering consistently great guest experiences
- Ability to lead by example, particularly during busy services
- Experience coaching, mentoring, and supporting team development
- Confidence handling operational responsibilities while remaining people-focused
- Strong organisational skills and attention to detail
- Ability to work collaboratively within a close-knit management team
- Previous supervisory or assistant management experience in hospitality is preferred
- Flexibility to work evenings, weekends, and key trading periods
Assistant Manager in Motherwell employer: Marston's PLC
Contact Detail:
Marston's PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Motherwell
✨Tip Number 1
Get to know the venue! Before your interview, pop into Ravens Cliff and soak up the atmosphere. Chat with staff and guests to get a feel for the place. This will not only help you understand the culture but also give you some great talking points during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. Be ready to share these stories in your interview to demonstrate how you can support and develop team members at Ravens Cliff.
✨Tip Number 3
Prepare for situational questions! Expect to be asked how you'd handle guest feedback or maintain service standards during busy times. Practise your responses so you can show that you're calm, approachable, and ready to lead by example.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're genuinely interested in joining our team at Ravens Cliff, and it makes it easier for us to keep track of your application.
We think you need these skills to ace Assistant Manager in Motherwell
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how you connect with guests and create memorable experiences, so share any relevant stories or examples that highlight your passion.
Highlight Your Leadership Style: Make sure to emphasise your leadership approach in your application. We’re looking for someone who leads by example and supports their team, so mention any experiences where you've coached or mentored others in a busy environment.
Be Detail-Oriented: Pay attention to the details in your application. We appreciate strong organisational skills, so ensure your CV and cover letter are well-structured and free of errors. This shows us you care about maintaining high standards, just like we do at Ravens Cliff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and culture!
How to prepare for a job interview at Marston's PLC
✨Know the Venue Inside Out
Before your interview, make sure you familiarise yourself with Ravens Cliff. Understand their menu, service style, and any recent news or events. This shows genuine interest and helps you answer questions more confidently.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in the past, especially during busy periods. Highlight your calm, approachable management style and how you’ve supported team members through coaching rather than just directing.
✨Demonstrate Guest-Centric Thinking
Be ready to discuss how you handle guest feedback and ensure a positive experience. Share specific instances where you turned a negative situation into a positive one, showcasing your problem-solving skills.
✨Emphasise Team Culture and Collaboration
Talk about your experience in fostering a positive team culture. Discuss how you encourage accountability and collaboration among team members, as this aligns perfectly with what they’re looking for in an Assistant Manager.
