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For Companies At a Glance
- Tasks: Support the team in delivering joy and managing pub operations.
- Company: Join a vibrant pub environment with a focus on fun and teamwork.
- Benefits: Enjoy 30% off at all venues, flexible hours, and meal deals.
- Why this job: Be a key player in creating memorable experiences for customers.
- Qualifications: Previous experience in a supervisory role and strong customer service skills.
- Other info: Opportunities for career progression and a supportive, diverse team.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
Responsibilities
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
Progression
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
Benefits
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor, Nr. Melton Mowbray employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor, Nr. Melton Mowbray
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and understand what makes a great Supervisor. This will help you stand out in interviews by showing your passion for the industry.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at events. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Prepare for the unexpected! Think of scenarios where you might need to use your initiative, like handling a busy shift or resolving customer complaints. Practising these responses will boost your confidence during interviews.
✨Tip Number 4
Show your personality! Marston’s values authenticity, so be yourself in interviews. Share your experiences and how they’ve shaped your approach to customer service and team leadership.
We think you need these skills to ace Supervisor, Nr. Melton Mowbray
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring joy to our pub.
Tailor Your Experience: Make sure to highlight any previous experience in a Supervisor or Team Leader role. We’re looking for someone who can hit the ground running, so connect your past roles to what we’re after in this position.
Be Clear and Concise: Keep your application clear and to the point. We love a good story, but make sure you’re getting to the heart of what you want to say without rambling on. We appreciate brevity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marstons PLC
✨Know the Pub Inside Out
Before your interview, take some time to research the pub and its atmosphere. Familiarise yourself with their menu, special events, and any recent news. This shows genuine interest and helps you connect your experience to their specific environment.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past roles where you've successfully managed a team or handled a busy shift. Highlight how you motivated your colleagues and ensured excellent customer service.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to think on your feet or resolve conflicts. Practising these responses will help you feel more confident and articulate during the interview.
✨Emphasise Your Fun Side
Since the role is in a lively pub environment, let your personality shine through! Share experiences that reflect your fun-loving nature and ability to create joyful moments for customers. This will resonate well with the interviewers looking for someone who fits their vibrant culture.
