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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring smooth pub operations and exceptional customer service.
- Company: Join an award-winning local pub company that values people and offers growth opportunities.
- Benefits: Earn from £12.31 per hour with flexible hours, discounts, and career progression.
- Why this job: Be part of a fun, inclusive environment where your personality shines and growth is supported.
- Qualifications: Previous experience in a supervisory role and a passion for customer service.
- Other info: Enjoy a lively atmosphere with diverse teammates and access to wellbeing support.
The predicted salary is between 12 - 16 £ per hour.
Overview
You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career with genuine benefits. From £12.31 per hour for 30 hours per week with reliable hours and flexible/part-time options. Our purpose is to support your development and progression within the business.
Responsibilities
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
Development
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
Company culture
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Benefits and what you get from us
- From £12.31 per hour
- 30hrs per week
- Reliable hours contract and flexible/part-time hours
- Opportunities for progression
- Privilege card discount
- Marston’s Rewards
Additional benefits
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Wellbeing and benefits details
- Professional wellbeing support to our pub and pub support centre teams including support from the Licensed Trade Charity
- The majority of our pub General Manager roles include optional on-site accommodation
- Named as one of the UK’s Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK’s Best Employers list
- Performance related bonus schemes
- Competitive salaries
- Rewards for loyalty with key anniversaries
- 30% discount on Marston’s food and hotel stays; £4.50 refuel at work meal deal
- Company contributory pension scheme; auto-enrolment for hourly roles
- Some roles offer access to private healthcare
- Discounts and cashbacks for employees
- Apprenticeships, dedicated L&D teams, and e-learning platforms
Supervisor in Markfield employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Markfield
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on a Supervisor role!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, have a quick summary of your experience ready. Highlight your customer service skills and how you can be a role model for the team.
✨Tip Number 3
Be proactive! If you see a pub you love, pop in and ask if they’re hiring. Show them your enthusiasm and let them know you’re keen to join their team. It’s all about making that personal connection!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows you’re serious about joining us at Marston’s. Let’s make it happen together!
We think you need these skills to ace Supervisor in Markfield
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Remember, we celebrate individuality and want to know what makes you unique.
Tailor Your Experience: Make sure to highlight your previous experience as a Supervisor or Team Leader. We’re looking for specific examples that demonstrate your ability to manage shifts and provide excellent customer service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role you’re excited about!
How to prepare for a job interview at Marstons PLC
✨Know Your Stuff
Before the interview, make sure you understand the role of a Supervisor in a pub setting. Familiarise yourself with the responsibilities like opening and closing, stocking, and cashing up. This will help you answer questions confidently and show that you're ready to take on the role.
✨Show Off Your Customer Service Skills
Since being a role model for customer service is key, think of examples from your past experiences where you excelled in this area. Be prepared to discuss how you handled difficult situations or went above and beyond for customers. This will demonstrate your ability to think on your feet.
✨Emphasise Teamwork and Leadership
Talk about your previous experience as a Supervisor or Team Leader. Highlight how you worked with a management team to ensure smooth operations. Share specific instances where you took the initiative or led a team during busy shifts, showcasing your leadership skills.
✨Be Yourself
The company values personality, so don’t be afraid to let yours shine through! Be genuine in your responses and show enthusiasm for the role. Remember, they want to see the real you, so relax and enjoy the conversation.
