At a Glance
- Tasks: Lead a vibrant pub team, ensuring smooth operations and exceptional customer service.
- Company: Join Marston’s, a fun and inclusive pub environment where personality shines.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Why this job: Be part of a lively atmosphere and grow your career with support for progression.
- Qualifications: Previous supervisory experience and a passion for customer service.
- Other info: Access to well-being support and exciting apprenticeship programmes.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
Responsibilities:
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
Progression:
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
Benefits:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor, Market Harborough employer: Marston's PLC
Contact Detail:
Marston's PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor, Market Harborough
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in. Chat with the staff and customers to get a feel for the vibe. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Show off your personality! When you get the chance to meet the team or management, let your true self shine. They want someone who can bring joy and energy to the pub, so don’t hold back!
✨Tip Number 3
Be proactive! If you see an opportunity to showcase your skills, like helping out during a busy shift or suggesting improvements, go for it. This shows you’re ready to take initiative and be a role model.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, making it easier for us to connect with you.
We think you need these skills to ace Supervisor, Market Harborough
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring joy to our pub.
Highlight Relevant Experience: Make sure to mention any previous experience in a Supervisor or Team Leader role. We’re looking for someone who can hit the ground running, so share specific examples of how you've managed teams or handled busy shifts.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team. Avoid fluff and focus on what matters!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Marston's PLC
✨Know the Pub Inside Out
Before your interview, make sure you know a bit about the pub and its vibe. Familiarise yourself with their menu, any special events they host, and their customer service style. This shows you're genuinely interested and ready to jump in!
✨Show Off Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experience where you've successfully managed a team or handled a busy shift. Highlight how you kept morale high and ensured great customer service.
✨Think on Your Feet
In a fast-paced environment, being able to think quickly is key. Be ready to discuss scenarios where you had to make quick decisions or solve problems on the spot. This will demonstrate your initiative and ability to handle pressure.
✨Bring Your Personality
The job description mentions that personality counts for more than anything else. Don’t be afraid to let your true self shine through during the interview. Share your passion for hospitality and how you can contribute to creating joyful moments for customers.