At a Glance
- Tasks: Lead a fun and dynamic pub team, creating memorable experiences for guests.
- Company: Join an award-winning local pub company that values people and community.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Other info: Access to health support, discounts, and apprenticeship programmes for career development.
- Why this job: Be part of a lively atmosphere and grow your career with real advancement opportunities.
- Qualifications: Previous experience in a supervisory role and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
- Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
- Take pride in delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with the wider pub management team to ensure the business runs efficiently and profitably.
- Open and close, stock, and cash up.
- Be a role model for customer service.
- Think on the spot and use your initiative.
- Be accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part-time hours offered to work around your family or higher education.
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24-hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor in March employer: Marston's PLC
Marston's is an award-winning local pub company that prioritises its people, offering a vibrant and fun work environment where you can thrive as a Supervisor. With a strong focus on employee development, you'll have access to genuine career advancement opportunities, flexible working hours, and a range of benefits including discounts, health support, and a lively atmosphere filled with passionate teammates. Join us to create memorable experiences for our guests while enjoying a supportive culture that celebrates individuality.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in March
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in and chat with the staff. This will give you a feel for the vibe and help you connect with the team during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past roles where you’ve motivated a team or handled a busy shift. Bring these stories to life in your conversations with us.
✨Tip Number 3
Be ready to think on your feet! In a fast-paced environment like ours, we love candidates who can showcase their initiative. Prepare to discuss how you've tackled challenges in previous jobs.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and shows you’re serious about joining our team. Plus, you’ll find all the latest opportunities right there!
We think you need these skills to ace Supervisor in March
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can bring joy to our team and guests.
Highlight Relevant Experience:Make sure to mention any previous experience in a Supervisor or Team Leader role. We’re looking for someone who can lead and motivate others, so share specific examples of how you've done this in the past!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our pub team. Remember, we love a busy and fast-paced environment!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our award-winning local pub company!
How to prepare for a job interview at Marston's PLC
✨Know the Pub Culture
Before your interview, get familiar with the pub's atmosphere and values. Visit the pub if you can, or check out their social media to understand what makes them unique. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate others. Prepare examples from your previous roles where you've successfully managed a team or resolved conflicts. Highlight your ability to think on your feet and how you've created positive experiences for both staff and customers.
✨Emphasise Customer Service
Customer service is key in this role. Be ready to discuss your approach to delivering exceptional service. Share specific instances where you went above and beyond for a guest, and how you ensure that every customer leaves with a smile. This will demonstrate that you align with their mission of creating moments of joy.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about their training programmes, opportunities for advancement, or how they celebrate team successes. This not only shows your enthusiasm but also helps you gauge if the pub is the right fit for you.
