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- Tasks: Lead a fun and dynamic pub team, creating memorable experiences for guests.
- Company: Join Marston’s, where we celebrate individuality and teamwork in a lively atmosphere.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal on shift.
- Other info: Access to health support, discounts, and apprenticeship programmes for your development.
- Why this job: Be a key player in a vibrant environment with opportunities for career growth.
- Qualifications: Previous experience as a Supervisor or Team Leader is essential.
The predicted salary is between 22000 - 26000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
- Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests.
- You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with wider pub management team to ensure the business runs efficiently and profitably.
- Opening and closing, stocking, and cashing up.
- Be a role model for customer service.
- Ability to think on the spot and use your initiative.
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24-hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor in Mansfield employer: Marston's PLC
Contact Detail:
Marston's PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Mansfield
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in and chat with the staff. This will give you a feel for the vibe and help you connect with the team during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past roles where you’ve motivated a team or handled a busy shift. We want to see how you can bring joy to both the team and guests!
✨Tip Number 3
Be ready to think on your feet! In a fast-paced environment like ours, we love candidates who can showcase their initiative. Prepare some scenarios where you’ve had to make quick decisions.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and shows you’re serious about joining our team. Plus, you’ll find all the latest opportunities right there!
We think you need these skills to ace Supervisor in Mansfield
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can bring joy to our team and guests.
Highlight Relevant Experience: Make sure to mention any previous experience in a Supervisor or Team Leader role. We love seeing how you've led teams and created memorable moments in busy environments, so give us the details!
Be Specific About Your Skills: Talk about your skills that align with the job description, like customer service and initiative. We’re looking for someone who can think on their feet, so share examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Marston's PLC
✨Know the Pub Inside Out
Before your interview, make sure you know the pub's menu and any special events they host. This shows your genuine interest in the role and helps you connect with the interviewers when discussing how you can contribute to creating those joyful moments.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you've successfully led a team or handled a busy shift. Highlight how you motivated others and ensured excellent customer service, as this is key for a Supervisor role.
✨Be Ready for Situational Questions
Expect questions that assess your ability to think on your feet. Practice scenarios where you had to make quick decisions or resolve conflicts. This will demonstrate your initiative and problem-solving skills, which are crucial for managing shifts effectively.
✨Emphasise Your Passion for Customer Service
Make it clear that you understand the importance of delivering a great guest experience. Share stories that illustrate your commitment to customer satisfaction and how you’ve gone above and beyond to ensure guests leave happy.