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For Companies At a Glance
- Tasks: Lead a vibrant pub team, ensuring smooth operations and exceptional customer service.
- Company: Join Marston’s, a fun and inclusive pub environment.
- Benefits: Enjoy 30% off meals, flexible hours, and career progression opportunities.
- Why this job: Be part of a lively atmosphere and make memorable moments for customers.
- Qualifications: Previous supervisory experience and a passion for great service.
- Other info: Access to well-being support and exciting apprenticeship programmes.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
Responsibilities
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
Progression
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
Benefits
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.
Supervisor, Ilminster in London employer: Marston's PLC
Contact Detail:
Marston's PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor, Ilminster in London
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in and chat with the staff. This will give you a feel for the vibe and help you tailor your approach when you apply.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Show off your personality! When you get to the interview stage, let your true self shine. Remember, they’re looking for someone who fits into their lively atmosphere, so don’t hold back!
✨Tip Number 4
Be ready to demonstrate your skills! Think of examples from your past experience that showcase your ability to manage shifts and deliver great customer service. Practice makes perfect, so rehearse your stories before the big day!
We think you need these skills to ace Supervisor, Ilminster in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring joy to our pub.
Tailor Your Experience: Make sure to highlight your previous experience in a Supervisor or Team Leader role. We’re looking for specific examples of how you've managed shifts and supported your team, so be clear and concise!
Be Enthusiastic: We love a bit of enthusiasm! Make sure your application reflects your excitement about joining our team and contributing to the fun and lively atmosphere we pride ourselves on.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Marston's PLC
✨Know the Pub Inside Out
Before your interview, make sure you know a bit about the pub and its vibe. Familiarise yourself with their menu, special events, and any recent news. This shows you're genuinely interested and ready to jump in!
✨Show Off Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experience where you've successfully managed a team or handled a busy shift. Highlight how you kept things running smoothly and motivated your colleagues.
✨Emphasise Customer Service
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would handle difficult situations or complaints while maintaining a positive atmosphere.
✨Be Yourself and Have Fun
The pub environment is all about personality and fun! Don’t be afraid to let your true self shine during the interview. Show your enthusiasm for the role and the team, and remember, they want to see how you’ll fit into their lively culture.
