General Manager, Bromsgrove in London
General Manager, Bromsgrove

General Manager, Bromsgrove in London

London Full-Time 36000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team and manage all aspects of a premium food-led pub.
  • Company: Join Marston’s, one of the UK’s largest and most beloved pub chains.
  • Benefits: Enjoy a competitive salary, performance bonuses, and generous discounts.
  • Why this job: Make a real impact in a community-focused pub with great career progression.
  • Qualifications: Experience in hospitality management and a passion for customer service.
  • Other info: Live-in accommodation available and award-winning training provided.

The predicted salary is between 36000 - 48000 £ per year.

We’re looking for a General Manager for a premium food‑led pub in Fairfield, Bromsgrove. Salary up to £42,000 plus bonus and a generous benefits package.

Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we’re on the lookout for a great General Manager to take charge at the Swan in Fairfield and lead the team to success!

What you get from us:

  • You’ll be joining an award‑winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career.
  • Additional earnings potential through bonus and incentive schemes.
  • Access to a pension plan.
  • On‑site accommodation.
  • Award winning training and development.

About the pub:

The Swan is a charming, food‑led village pub full of character, featuring a cosy bar, intimate restaurant area and an attractive patio with a small children’s play area. Trading c.60 covers and delivering a strong 60/40 food‑led split, the business averages £17k weekly sales, with Sunday lunch a key trading driver.

The pub attracts a loyal, predominantly middle‑aged to older demographic who value quality, consistency and high standards — these are non‑negotiable. There is significant opportunity to further embed the pub into the local community, grow regular trade and build a strong locals’ following alongside its already solid dining reputation.

Ideally located within walking distance of the village shop and just 10 minutes from Bromsgrove and Halesowen, The Swan also benefits from spacious two‑bedroom live‑in accommodation.

Have you got what it takes?

It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.

As a General Manager you’ll:

  • Care about finding, growing and engaging your team.
  • Be accountable for running all aspects of your pub.
  • Be passionate about doing the right thing for your staff and your customers.
  • Dream big and think differently about new ways to increase sales and growth.
  • Celebrate and create a buzz by sharing enjoyable experiences.

Are we right for you?

From cosy locals to pub‑restaurants, our destination businesses serve up an award‑winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well‑known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers.

The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance or advice from your area manager, you’ll find their door is always open.

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.

As part of our application process, we use Lily, an AI‑powered interviewing assistant to support the early stages of screening. Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know – all hiring decisions are still made by our people.

Accommodation: The majority of our pub General Manager roles include optional on‑site accommodation.

Award winning: Named as one of the UK’s Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK’s Best Employers list.

Bonus: Our pub management, operations and sales roles offer performance related bonus schemes.

Opportunity: To earn a great wage whilst having fun at work.

Long service: We reward loyalty with awards for key anniversary milestones.

Food and drink: Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.

All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes. Some of our roles offer access to a private healthcare scheme. An exciting range of high street, online discounts and cash back offers are available for all. All of our employees receive a 30% discount on Marston’s food and hotel stays.

Training and development: We’re passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e‑learning platforms.

What hours would I need to work? As the General Manager of your pub, you’ll be required to work at peak trading times which involves evenings & weekends, as well as peak trading days.

General Manager, Bromsgrove in London employer: Marston's PLC

Marston’s is an exceptional employer, offering a vibrant work culture that prioritises people and career growth. As a General Manager at the Swan in Bromsgrove, you will enjoy competitive salary packages, performance-based bonuses, and access to on-site accommodation, all while being part of a supportive team that values your individuality and fosters professional development.
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Contact Detail:

Marston's PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager, Bromsgrove in London

✨Tip Number 1

Network like a pro! Get out there and meet people in the industry. Attend local events, join pub management groups on social media, and don’t be shy to reach out to current General Managers for a chat. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your personality! When you get that interview, let your true self shine through. Marston’s values authenticity, so share your passion for the pub scene and how you plan to engage with the community. Make them see why you’re the perfect fit for The Swan!

✨Tip Number 3

Prepare for situational questions! Think about how you’d handle various scenarios in the pub, from managing staff to dealing with customer complaints. Practising these responses will help you feel more confident and ready to impress during the interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Marston’s and being part of our amazing team. Let’s make it happen together!

We think you need these skills to ace General Manager, Bromsgrove in London

Leadership Skills
Team Management
Customer Service
Sales Growth Strategies
Financial Management
Communication Skills
Problem-Solving Skills
Community Engagement
Performance Management
Creativity
Adaptability
Time Management
Training and Development

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your style and passion for the role.

Tailor Your Application: Make sure to tailor your application to the General Manager position at The Swan. Highlight your relevant experience and how it aligns with our values and the pub's character. This shows us you’re genuinely interested!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.

How to prepare for a job interview at Marston's PLC

✨Know Your Pub Inside Out

Before your interview, make sure you research The Swan and its unique offerings. Familiarise yourself with the menu, the local community, and any recent events or promotions. This will show that you're genuinely interested in the role and ready to lead the team.

✨Showcase Your Leadership Style

As a General Manager, your leadership style is crucial. Be prepared to discuss how you engage and grow your team. Share specific examples of how you've motivated staff in the past and how you plan to create a positive atmosphere at The Swan.

✨Bring Ideas for Community Engagement

Think about ways to embed The Swan into the local community. Prepare some ideas on how to attract more locals and enhance the pub's reputation. This shows initiative and aligns with their goal of building a strong locals’ following.

✨Be Ready for Performance-Based Questions

Since the role includes performance-based bonuses, be ready to discuss how you've driven sales and growth in previous positions. Use metrics and specific achievements to illustrate your success and how you can replicate that at The Swan.

General Manager, Bromsgrove in London
Marston's PLC
Location: London

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