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- Tasks: Lead a vibrant pub team, creating joyful experiences for guests.
- Company: Join an award-winning local pub company that values people.
- Benefits: 30% off at all venues, flexible hours, and meal deals.
- Why this job: Thrive in a fun, fast-paced environment with real career progression.
- Qualifications: Previous experience in a supervisory role and a passion for customer service.
- Other info: Supportive atmosphere with diverse teammates and apprenticeship opportunities.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
- Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests.
- You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with wider pub management team to ensure the business runs efficiently and profitably.
- Opening and closing, stocking, and cashing up.
- Be a role model for customer service.
- Ability to think on the spot and use your initiative.
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor, Liverpool employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor, Liverpool
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in. Chat with staff and customers to understand what makes them tick. This will help you connect during interviews and show that you’re genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on social media. Ask them about their experiences and any tips they might have for landing a role. You never know, they might even put in a good word for you!
✨Tip Number 3
Prepare for the unexpected! In a fast-paced environment like a pub, things can change quickly. Think of examples from your past where you’ve had to think on your feet or lead a team under pressure. This will show you’re ready for the Supervisor role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team. Don’t forget to highlight your leadership skills and passion for customer service!
We think you need these skills to ace Supervisor, Liverpool
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can bring joy to our team and guests.
Highlight Relevant Experience: Make sure to mention any previous experience in a Supervisor or Team Leader role. We love seeing how you've led teams and created memorable moments in busy environments, so give us the details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. No need for fluff – just show us what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our fantastic team!
How to prepare for a job interview at Marstons PLC
✨Show Your Leadership Skills
As a Supervisor, you'll need to lead and motivate your team. During the interview, share specific examples of how you've successfully managed a team in the past. Highlight moments where you inspired others or resolved conflicts, as this will demonstrate your natural talent for leadership.
✨Emphasise Customer Service Experience
Customer service is key in this role. Be prepared to discuss your previous experiences in delivering exceptional service. Think of a time when you went above and beyond for a guest and how that made a difference. This will show that you understand the importance of creating joyful moments for customers.
✨Demonstrate Your Initiative
The pub environment can be fast-paced and unpredictable. Prepare to talk about situations where you had to think on your feet and make quick decisions. This could be anything from managing a busy shift to resolving an unexpected issue. Showing that you can handle pressure will impress the interviewers.
✨Be Yourself and Have Fun
At StudySmarter, we believe personality counts! Don’t be afraid to let your true self shine during the interview. Share your passion for the hospitality industry and why you love working in a lively atmosphere. A genuine and enthusiastic attitude can set you apart from other candidates.