At a Glance
- Tasks: Lead shifts, ensure smooth operations, and deliver top-notch customer service.
- Company: Join Marston's, an award-winning pub company that values people and community.
- Benefits: Enjoy 30% off meals, flexible hours, and a reliable contract for peace of mind.
- Other info: Access to wellbeing support and fantastic apprenticeship programmes for career advancement.
- Why this job: Kickstart your career with real growth opportunities and a fun, lively atmosphere.
- Qualifications: Previous experience as a Supervisor or Team Leader is essential.
The predicted salary is between 24000 - 30000 £ per year.
Responsibilities
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
Qualifications
- Have previous experience in a similar Supervisor or Team Leader role
Career Development
We support your growth through our internal career pathway and apprenticeship programmes to advance your career.
Benefits
What you get from us:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- Gym Discounts
- 24-hour GP helpline
- Mortgage Advice and support
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
- Wellbeing support from the Licensed Trade Charity for professional well-being support to pub and support centre teams
- Optional on-site accommodation for many general manager roles
- Performance related bonus schemes for pub management, operations and sales roles; discretionary bonus scheme for support centre teams
- Competitive salaries with opportunity to earn a great wage while having fun at work
- Loyalty rewards for key anniversary milestones
- Pension scheme membership for salaried roles; auto-enrolment for hourly paid roles
- Private healthcare scheme for some roles
- High street, online discounts and cashback offers available for all
- Employee discount: 30% discount on Marston's food and hotel stays
- Ongoing training and development through award-winning e-learning platforms, dedicated L&D teams, and apprenticeship offer
We are an equal opportunity employer and encourage applications from all candidates. We are a responsible employer and offer professional wellbeing support to our teams.
Supervisor in Kettering employer: Marston's PLC
Marston's is an exceptional employer that prioritises the well-being and development of its staff, offering a vibrant work culture where personality and individuality are celebrated. With a strong commitment to career progression through internal pathways and apprenticeship programmes, employees enjoy a range of benefits including flexible hours, generous discounts, and comprehensive health support, all within a friendly and lively atmosphere. Join us at Marston's, where your growth and happiness are at the heart of what we do.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Kettering
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Marston's PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Marston's PLC
Don't be shy about reaching out to Marston's PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor in Kettering
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Marston's PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Marston's PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
