At a Glance
- Tasks: Create memorable experiences by serving food and drinks in a vibrant pub atmosphere.
- Company: Join Marston's, a top UK employer with a friendly and inclusive culture.
- Benefits: Earn up to £12.71 per hour, enjoy flexible hours, and access great discounts.
- Other info: Explore career pathways and gain valuable skills in a supportive team.
- Why this job: Kickstart your hospitality career while having fun and making new friends.
- Qualifications: No experience needed; just bring your passion for customer service!
The predicted salary is between 12.71 - 12.71 £ per hour.
We're on the lookout for new Bar and Waiting teammates to join our team! New to hospitality? You won't be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It's not just a shift on the bar. It's mastering the best pint. It's not just delivering delicious, quality food. It's about creating those happy, memorable moments that leave our guests coming back for more. Whether you're an expert now or you're just starting out, we're here to help you become your absolute best. We'll give you the skills you need via our internal career pathway (DNA) including access to our innovative app‑based training.
Responsibilities:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long‑term career (if that's what you're after).
- Support your teammates wherever needed, working as part of a team.
- Explore wider opportunities across our pub, hotels and pub support centre through our internal career pathway (DNA) with goals of becoming a supervisor.
What comes next is up to you: Whether you'd like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all. Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Benefits:
- Up to £12.71 per hour and 25 hours per week.
- Reliable hours contract and flexible/part‑time hours.
- Progression opportunities.
- Privilege card discount and Marston's Rewards.
- 30% off at all our pubs, restaurants, and hotels.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part‑time hours offered to work around your family or higher education.
- Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24‑hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.
- Wellbeing support from Licenced Trade Charity.
- Optional on‑site accommodation for majority of our pub General Manager roles.
- Inclusive workplace recognized as one of the UK's Top 100 employers.
- Performance‑related bonus schemes for our pub management, operations and sales roles; discretionary company bonus scheme for support centre teams.
- Competitive salaries.
- Long‑service rewards for key anniversary milestones.
- Food and drink privilege card gives 30% discount off food and drink in our pubs.
- £4.50 refuel at work meal deal whilst on shift.
- Company contributory pension scheme for salaried roles; auto‑enrolment for hourly paid roles.
- Access to private healthcare scheme for some roles.
- High street, online discounts and cash‑back offers available for all.
- 30% discount on Marston's food and hotel stays for all employees.
- Extensive apprenticeship offer, dedicated L&D teams and award‑winning e‑learning platforms.
Bar and Waiting Staff in Kettering employer: Marston's PLC
At Marston's, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where every team member is celebrated for their individuality. With flexible hours, competitive pay, and a clear career pathway through our innovative training programmes, we empower our Bar and Waiting Staff to grow and thrive in their roles while enjoying fantastic benefits like discounts across our pubs and hotels. Join us in creating memorable experiences for our guests and discover the rewarding opportunities that await you in the heart of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Staff in Kettering
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Marston's PLC and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Bar and Waiting Staff in Kettering
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Marston's PLC that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Marston's PLC.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Marston's PLC get a sense of who you are beyond your experience!
How to prepare for a job interview at Marston's PLC
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Marston's PLC and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
