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For Companies At a Glance
- Tasks: Lead a vibrant pub team, ensuring smooth operations and exceptional customer service.
- Company: Join Marston's, one of the UK's Top 100 employers in the pub sector.
- Benefits: Earn from £12.51 per hour with flexible hours and 30% off at all venues.
- Why this job: Be at the heart of creating joyful moments in a fun, fast-paced environment.
- Qualifications: Previous supervisory experience and a passion for customer service.
- Other info: Opportunities for career progression and access to well-being support.
The predicted salary is between 12 - 16 £ per hour.
Responsibilities & Requirements
- Have previous experience in a similar Supervisor or Team Leader role
- Work with the wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
What comes next is up to you: If you have the determination to drive your development, we will support you to progress into an Assistant Manager role and beyond!
Pay & Hours
- From £12.51 per hour, 25 hrs per week – reliable hours contract and flexible/part-time hours.
- Opportunities for progression.
What you get from us
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, providing security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift
- Flexible and part-time hours to work around your family or higher education
- Exciting range of high-street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to the Licensed Trade Charity for financial, mental, and emotional well-being support
- Optional on-site accommodation for general manager roles
- Award-winning status – named as one of the UK’s Top 100 employers and #1 in the pub sector (Financial Times 2025)
- Performance-related bonus schemes for management, operations and sales roles; a discretionary company bonus scheme for support teams
- Competitive salaries
- Long-service awards recognising key anniversary milestones
- Company contributory pension scheme for salaried roles; auto-enrolment for hourly roles
- Private healthcare access for some roles
- Training and development through extensive apprenticeship offers, dedicated L&D teams, and award-winning e-learning platforms
Supervisor in Ilminster employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Ilminster
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and understand what makes a great supervisor. This will help you relate your experience to the role and show your passion for the industry.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. A friendly face can make all the difference when it comes to landing that interview.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your past experiences align with the responsibilities of a supervisor. We want to see your personality shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Supervisor in Ilminster
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous experience in a Supervisor or Team Leader role. We want to see how you've managed teams and contributed to the success of your previous workplaces.
Be Yourself: Personality counts for more than anything else here! Let your unique character shine through in your application. We love seeing genuine people who are excited about creating moments of joy.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific responsibilities like managing shifts and customer service, so we know you understand what the role entails.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on this exciting journey with us at Marston's.
How to prepare for a job interview at Marstons PLC
✨Know Your Stuff
Before the interview, make sure you understand the role of a Supervisor inside out. Familiarise yourself with the responsibilities mentioned in the job description, like managing shifts and ensuring customer service excellence. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Personality
Since personality counts for more than anything else, don’t be afraid to let your true self shine through. Share personal anecdotes that highlight your experience in similar roles and how you’ve created memorable moments for customers. This will help you connect with the interviewers on a personal level.
✨Think on Your Feet
Prepare for situational questions where you might need to demonstrate your ability to think on the spot. Practice scenarios where you had to use your initiative to solve problems or improve service. This will showcase your quick thinking and adaptability, which are key traits for a Supervisor.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team culture or opportunities for progression. This shows that you’re not just interested in the job, but also in how you can grow within the company. It’s a great way to leave a lasting impression!
