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- Tasks: Join our vibrant team, serving delicious food and creating memorable experiences for guests.
- Company: Award-winning pub company that prioritises its people and fosters a lively atmosphere.
- Benefits: 30% off at all venues, flexible hours, and a £4.50 meal deal on shift.
- Why this job: Be part of a fun team, develop skills, and enjoy real career progression opportunities.
- Qualifications: No experience needed; just bring your passion for great customer service!
- Other info: Access to well-being support and exciting apprenticeship programmes.
The predicted salary is between 11 - 16 £ per hour.
We’re on the lookout for new Waiting teammates to join our team!
You will be joining a pub company that’s been voted Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more.
As part of our Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks
- Be passionate about providing brilliant customer service
- Care about the wider team, turning your hand to support wherever needed
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you. Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Waiting Staff, Harrogate employer: Marston's PLC
Contact Detail:
Marston's PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff, Harrogate
✨Tip Number 1
Get to know the pub culture! Before you apply, pop into the pub and soak up the atmosphere. Chat with the staff and customers to get a feel for what it’s like. This will help you stand out in interviews as you’ll have real insights to share.
✨Tip Number 2
Network like a pro! Use social media to connect with current employees or join local hospitality groups. They might have insider tips on the application process or even refer you directly, which can give you a leg up!
✨Tip Number 3
Show your passion for customer service! In your interviews, share stories about times you’ve gone above and beyond for customers. This will demonstrate that you’re not just looking for any job, but that you genuinely care about creating memorable experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities and updates about our pubs, so you can stay in the loop!
We think you need these skills to ace Waiting Staff, Harrogate
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant atmosphere.
Tailor Your Application: Make sure to tailor your application to the role of Waiting Staff. Highlight any relevant experience or skills that align with what we’re looking for, like customer service or teamwork. It shows us you’re genuinely interested!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what really matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Marston's PLC
✨Know the Company
Before your interview, take some time to research the pub company. Understand their values, what makes them unique, and their commitment to employee well-being. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Personality
Since personality is key for this role, be yourself during the interview! Share your experiences and how they relate to creating a vibrant atmosphere. Don’t be afraid to let your enthusiasm for hospitality shine through; it’s all about making memorable moments for guests.
✨Prepare for Role-Specific Questions
Expect questions related to customer service and teamwork. Think of examples from past experiences where you’ve excelled in these areas. If you’re new to hospitality, consider situations from other jobs or activities where you demonstrated similar skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows that you’re engaged and eager to learn more about the role and the company culture.
