At a Glance
- Tasks: Create memorable experiences by serving delicious food and drinks in a vibrant pub atmosphere.
- Company: Join an award-winning pub company that values its people and fosters career growth.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal on shift.
- Why this job: Be part of a passionate team and develop valuable skills while having fun.
- Qualifications: No experience needed; just bring your personality and passion for customer service.
- Other info: Access support for well-being and explore exciting career pathways.
We’re on the lookout for new Waiting teammates to join our team! You will be joining a pub company that’s been voted Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more. Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks
- Be passionate about providing brilliant customer service
- Care about the wider team, turning your hand to support wherever needed
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Waiting Staff, Port Glasgow employer: Marston's PLC
Contact Detail:
Marston's PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff, Port Glasgow
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in. Chat with the staff and customers to get a feel for the vibe. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Network like a pro! Don’t just rely on online applications. Attend local events or job fairs where you can meet potential employers face-to-face. A friendly chat can go a long way in making a memorable impression.
✨Tip Number 3
Show off your personality! When you get the chance to interview, let your true self shine through. Remember, they’re looking for someone who fits into their lively atmosphere, so be genuine and enthusiastic!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities and updates about our fantastic team and benefits.
We think you need these skills to ace Waiting Staff, Port Glasgow
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant atmosphere.
Tailor Your Application: Make sure to tailor your application to the role of Waiting Staff. Highlight any relevant experience or skills that align with what we’re looking for, like customer service or teamwork. It’ll help us see why you’d be a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key points stand out. This will help us quickly understand your strengths and what you bring to the table.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and quick, so you can get back to dreaming about your new role in no time!
How to prepare for a job interview at Marston's PLC
✨Know the Company
Before your interview, take some time to research the pub company. Understand their values, what makes them unique, and their commitment to employee well-being. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Show Your Personality
Since personality is key for this role, be yourself during the interview! Share your experiences and how they’ve shaped your approach to customer service. Don’t be afraid to let your enthusiasm shine through; they want to see your passion for creating memorable moments for guests.
✨Prepare for Common Questions
Think about common interview questions for waiting staff positions, like how you handle difficult customers or work in a team. Prepare specific examples from your past experiences that demonstrate your skills and adaptability. This will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about the training process, opportunities for progression, or what a typical day looks like for a waiting staff member. This shows your interest in the role and helps you determine if it’s the right fit for you.