At a Glance
- Tasks: Lead and manage pubs, ensuring exceptional guest experiences and driving sales.
- Company: Join an award-winning pub company that values people and offers career advancement.
- Benefits: Up to £40K salary, performance bonuses, private medical insurance, and generous perks.
- Other info: Flexible working with travel across the North East and opportunities for professional growth.
- Why this job: Make a real impact in a dynamic environment while celebrating your unique personality.
- Qualifications: Experience in hospitality management and a passion for customer service.
The predicted salary is between 33750 - 41250 £ per year.
- Live in accommodation/ Live out allowance
- Performance based bonus, extra earning potential
- Access to relevant qualifications
- Progression opportunity
We’re looking for a Designate General Manager for our pubs in and around the North East area. Salary up to 40K plus bonus and a generous benefits package.
This is a fantastic opportunity for a flexible General Manager to gain insight into Marston’s.
Thisrole will require flexible working and will involve travel around ourpubs in the North East area from Ashington to Whitby and anywhere in betweenarea as required.
You will be based out of Myton House, Stockton on Tees .
We are looking for an experienced operator with a passion for delivering exceptional guest experiences and a track record of driving sales and reputation.
What you get from us
You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career – with genuine benefits that include:
- Additional earnings potential through bonus and incentive schemes
- Employer funded Private Medical Insurance
- Pension scheme with additional Life Assurance and Group Income Protection cover included
- Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- 24-hour GP helpline
- Mortgage Advice and support
- On-site accommodation*
- Award winning training and development
As a Designate General Manager, you’ll
- Care about finding, growing and engagingtheteam.
- Be accountablefor running all aspects of the pub.
- Be passionateabout doing the right thing for your staff and your customers.
- Dream big and think differentlyabout new ways to increase sales and growth.
- Celebrateand create a buzz by sharing enjoyable experiences.
Come as you are.
Personality counts for more than anything else here.
We’ll accept you and celebrate you for being you.
We can’t wait to see what we can make happen together.
Marston’s could be the making of you.
Marston’s. Where people make pubs.
*Accommodation is subject to availability and may not be on-site. This will be discussed as part of your interview process.
As part of our application process, we use Lily, an AI-powered interviewing assistant to support the early stages of screening.
Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know – all hiring decisions are still made by our people.
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General Manager, Stockton-On-Tees employer: Marston's PLC
Marston's PLC is an excellent employer for those seeking a vibrant and rewarding work environment in Ringwood. With flexible hours that accommodate your lifestyle, you'll enjoy a supportive culture that values personality and passion, alongside benefits like generous meal discounts and opportunities for professional growth through apprenticeship programmes.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager, Stockton-On-Tees
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Marston's PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Marston's PLC
Don't be shy about reaching out to Marston's PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager, Stockton-On-Tees
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Marston's PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Marston's PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
