At a Glance
- Tasks: Take orders, serve food and drinks, and provide excellent customer service.
- Company: Join a friendly and lively team at one of the UK's Top 100 employers.
- Benefits: Enjoy 30% off at all pubs, flexible hours, and a reliable contract.
- Other info: Explore career pathways and enjoy perks like gym discounts and health support.
- Why this job: Gain valuable skills while having fun and making great connections.
- Qualifications: No experience needed; just a passion for hospitality and teamwork.
The predicted salary is between 12.71 - 12.71 £ per hour.
We're on the lookout for new Bar and Waiting teammates to join our team! Whether you're new to hospitality or an experienced professional, we support you to become your absolute best through our internal career pathway (DNA) and app‑based training.
Responsibilities
- Be responsible for taking orders, serving, and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team by turning your hand to support wherever needed.
- Gain people, marketing and operational skills while getting paid.
- Be encouraged to progress in your role and pursue a long‑term career (if that's what you're after).
What comes next is up to you: whether you'd like to progress your skills, become an expert, or explore wider opportunities across our pubs, hotels and pub support centre, we have a range of career pathways to suit all.
Salary & Schedule
- Up to £12.71 per hour, 25 hours per week.
- Reliable hours contract with flexible/part‑time options.
Benefits
- 30% discount at all our pubs, restaurants and hotels.
- Reliable hours contract for job security.
- £4.50 meal deal during shift.
- Flexible and part‑time hours to fit family or study commitments.
- Marston's Cheers Reward & Recognition Platform.
- Health screening discounts.
- Long‑service awards.
- Gym discounts.
- 24‑hour GP helpline access.
- Mortgage advice and support.
- Apprenticeship programmes.
- Friendly and lively atmosphere.
- Support from the Licensed Trade Charity for financial, mental and emotional wellbeing.
- Optional on‑site accommodation for certain roles.
- Recognition as one of the UK's Top 100 employers and #1 in the pub sector for 2025.
- Performance‑related bonus schemes for management, and discretionary bonuses for support centre teams.
- Competitive salaries.
- 30% discount on food and hotel stays with the privilege card.
- Company contributory pension scheme for salaried roles; auto‑enrolment for hourly roles.
- Access to private healthcare scheme for some roles.
- High‑street discounts and cash‑back offers.
- Employee discount on Marston's food and hotel stays.
- Training and development through apprenticeship, dedicated L&D teams and award‑winning e‑learning platforms.
Bar and Waiting Staff in Ferndown employer: Marston's PLC
Join Marston's as a Bar and Waiting Staff member, where we prioritise your growth and development in a vibrant and supportive work environment. With flexible hours, competitive pay, and a range of benefits including discounts at our pubs and hotels, we ensure that you can balance work with your personal commitments while enjoying a rewarding career path. Recognised as one of the UK's Top 100 employers, we offer a friendly atmosphere and numerous opportunities for progression within the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Staff in Ferndown
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Marston's PLC and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Bar and Waiting Staff in Ferndown
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Marston's PLC that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Marston's PLC.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Marston's PLC get a sense of who you are beyond your experience!
How to prepare for a job interview at Marston's PLC
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Marston's PLC and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
