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For Companies At a Glance
- Tasks: Lead a fun and dynamic pub team, ensuring great customer experiences.
- Company: Join Marston’s, where we celebrate individuality and teamwork.
- Benefits: Enjoy 30% off at all venues, flexible hours, and meal deals.
- Why this job: Be part of a lively atmosphere and grow your career with us.
- Qualifications: Previous supervisory experience and a passion for customer service.
- Other info: Access to well-being support and exciting apprenticeship programmes.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
Responsibilities
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
Progression
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
Benefits
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor, Fakenham employer: Marston's PLC
Contact Detail:
Marston's PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor, Fakenham
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in and chat with the staff. This will give you a feel for the vibe and help you tailor your approach when you apply.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Show off your personality! When you get an interview, let your true self shine. Remember, they’re looking for someone who fits into their fun and lively atmosphere, so don’t hold back!
✨Tip Number 4
Be ready to demonstrate your skills! Think of examples from your past experience that showcase your ability to manage shifts and deliver excellent customer service. Practice makes perfect, so rehearse your stories before the big day!
We think you need these skills to ace Supervisor, Fakenham
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Remember, we’re all about celebrating individuality, so be authentic and let us know what makes you tick.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience as a Supervisor or Team Leader. We love seeing how your skills align with our pub's fast-paced and fun environment, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key experiences and achievements stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: For the best chance of joining our lively team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get the ball rolling on your journey with us!
How to prepare for a job interview at Marston's PLC
✨Know the Pub Inside Out
Before your interview, make sure you know the pub's menu and any special events they might be hosting. This shows your enthusiasm and helps you connect with the team about what makes their pub unique.
✨Showcase Your Leadership Skills
Be ready to share specific examples from your previous roles where you successfully led a team or handled a busy shift. Highlight how you kept morale high and ensured excellent customer service, as this is key for a Supervisor role.
✨Demonstrate Your Problem-Solving Ability
Prepare to discuss situations where you had to think on your feet. Whether it was resolving a customer complaint or managing a staffing issue, showing that you can handle challenges will impress the interviewers.
✨Emphasise Your Passion for Hospitality
Let your personality shine through! Talk about why you love working in hospitality and how you create joyful moments for customers. This aligns perfectly with the pub's ethos and will help you stand out.
