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- Tasks: Lead a fun pub team, creating joyful moments for guests and staff alike.
- Company: Join an award-winning local pub company that values people and community.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Why this job: Be part of a lively atmosphere with real opportunities for career growth.
- Qualifications: Previous experience in a supervisory role and a passion for customer service.
- Other info: Access to well-being support and exciting apprenticeship programmes.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
- Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests.
- You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with wider pub management team to ensure the business runs efficiently and profitably.
- Opening and closing, stocking, and cashing up.
- Be a role model for customer service.
- Ability to think on the spot and use your initiative.
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor in Exeter employer: Marston's PLC
Contact Detail:
Marston's PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Exeter
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in. Chat with staff and customers to understand what makes them tick. This will help you connect during interviews and show that you’re genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on social media. Ask them about their experiences and any tips they might have for landing a Supervisor role. You never know who might put in a good word for you!
✨Tip Number 3
Prepare for the interview by thinking of examples from your past roles where you’ve led a team or handled a busy shift. Be ready to share those moments of joy you created, as it’s all about showcasing your leadership skills!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be able to highlight your personality and passion for the role right from the start. Let’s make this happen together!
We think you need these skills to ace Supervisor in Exeter
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can bring joy to our team and guests.
Highlight Relevant Experience: Make sure to mention any previous experience in a Supervisor or Team Leader role. We love seeing how you've led teams and created memorable moments in busy environments, so give us the details!
Be Specific About Your Skills: Talk about your skills that align with the job description, like customer service and initiative. We’re looking for someone who can think on their feet, so share examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you don’t miss out on any updates from our team. Let’s make this happen together!
How to prepare for a job interview at Marston's PLC
✨Know the Pub Inside Out
Before your interview, make sure you know a bit about the pub and its values. Familiarise yourself with their menu, special events, and what makes them unique. This shows genuine interest and helps you connect your experience to their culture.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate a team. Prepare examples from your past roles where you've successfully managed a team or resolved conflicts. Highlight how you can create those joyful moments for both staff and guests.
✨Be Ready for Fast-Paced Scenarios
Expect questions that assess your ability to think on your feet. Practice situational questions where you might need to make quick decisions. Show them you thrive in busy environments and can handle pressure with a smile!
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be prepared to discuss your approach to delivering exceptional service. Share stories that demonstrate your commitment to creating memorable experiences for guests, as this aligns perfectly with their mission.
