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For Companies At a Glance
- Tasks: Create a vibrant atmosphere while serving delicious food and drinks.
- Company: Join Marston's, one of the UK's Top 100 employers in the pub sector.
- Benefits: Enjoy flexible hours, competitive pay, and a £4.50 meal deal on shift.
- Why this job: Gain valuable skills and enjoy a fun, friendly work environment.
- Qualifications: No specific qualifications needed, just a passion for great service.
- Other info: Explore career pathways with fantastic training and development opportunities.
Location: Exeter
Salary: Up to £12.21
Hours: 25 hours per week
Contract: Reliable hours contract and flexible/part-time hours
Benefits
- Progression opportunities
- Privilege card discount
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part-time hours to work around your family or higher education
- Exciting range of high-street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
- Professional wellbeing support via Licenced Trade Charity
- Optional on-site accommodation
- Bonus schemes for certain roles
- Competitive salaries
- Long-service awards for key anniversary milestones
- Pension scheme membership for salaried roles; auto-enrolment for hourly paid roles
- Private healthcare scheme for some roles
- High-street discounts
- Employee discount: 30% off Marston's food and hotel stays
- Training and development: extensive apprenticeship offer, dedicated L&D teams, and award-winning e-learning platforms
Responsibilities
- Be the face of our pubs, creating and maintaining a vibrant and welcoming atmosphere
- Take orders, serve and upsell our fantastic food and drinks
- Provide brilliant customer service
- Support the wider team wherever needed
- Gain people, marketing and operational skills while getting paid
- Be encouraged to progress in your role and achieve a long-term career if that’s what you want
What comes next is up to you
Whether you’d like to progress your skills and become an expert, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
How to apply checklist
- Give yourself 20 minutes
- Have your CV ready to upload
- Double-check your contact details
Location: Pinhoe Hoard, Exeter, EX4 8GA
Bar and Waiting Staff in Exeter employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Staff in Exeter
✨Tip Number 1
Get to know the venue! Before your interview, pop into the pub and soak up the atmosphere. Chat with the staff, see how they interact with customers, and get a feel for the vibe. This will help you tailor your approach and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As bar and waiting staff, customer service is key. Role-play with a friend or family member to brush up on your communication skills. Think about how you'd handle tricky situations or upsell menu items – it’ll make you stand out!
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also showing that you understand the casual, friendly vibe of the pub scene. First impressions matter!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of us. Plus, you can keep an eye on any updates or new roles that pop up. Don’t miss out on the chance to join our fantastic team!
We think you need these skills to ace Bar and Waiting Staff in Exeter
Some tips for your application 🫡
Get Your CV Spot On: Before you dive into the application, make sure your CV is up to date and tailored for the Bar and Waiting Staff role. Highlight any relevant experience in hospitality or customer service, as we love to see that passion shine through!
Craft a Personal Cover Letter: Take a moment to write a cover letter that reflects your personality and enthusiasm for the role. Let us know why you want to join our team and what makes you a great fit for creating that vibrant atmosphere in our pubs.
Double-Check Your Details: Before hitting that submit button, give your application a once-over. Make sure all your contact details are correct so we can reach out to you easily. We wouldn’t want to miss out on connecting with you!
Apply Through Our Website: We recommend applying directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Marston's!
How to prepare for a job interview at Marstons PLC
✨Know the Menu Inside Out
Familiarise yourself with the food and drink offerings at the pub. Being able to discuss menu items confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s handling difficult situations or going the extra mile for a customer, having specific stories ready will highlight your suitability for the role.
✨Emphasise Teamwork
This role is all about working with others, so be ready to talk about your experience in team settings. Share instances where you supported colleagues or contributed to a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career progression, or what a typical shift looks like. This shows your enthusiasm and helps you gauge if the job is right for you.
