At a Glance
- Tasks: Lead a team to ensure rooms are spotless and guests have an amazing stay.
- Company: Join a vibrant hospitality group with a focus on teamwork and guest satisfaction.
- Benefits: Enjoy discounts, flexible hours, and a supportive work environment.
- Other info: Access to health support and exciting apprenticeship programmes for career growth.
- Why this job: Make a difference in guests' experiences while developing your career in hospitality.
- Qualifications: Experience in housekeeping and strong multitasking skills are essential.
The predicted salary is between 24000 - 30000 € per year.
The Role
As Head Housekeeper your role will be making sure that you and your team shine at all times, just as our rooms do, to ensure our customers have a very comfortable and enjoyable stay. Liaising with reception is key so that any special requirements made by the guests are catered for. Daily room checks are pivotal along with making sure stocks of tea, coffee, and toiletries are replenished. Efficiency and multitasking are key as is an understanding of COSHH and following health and safety rules.
What you get from us:
- 30% off at all our pubs, restaurants, and hotels
- Bi-annual bonus scheme determined by hotel standards audit results
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- Gym Discounts
- 24‑hour GP helpline
- Mortgage Advice and support
- Healthcare Cash Plan
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support
Head Housekeeper in England employer: Marston's PLC
As a Head Housekeeper at our vibrant hotel, you will thrive in a supportive and dynamic environment that prioritises employee well-being and growth. With flexible working hours, generous discounts, and a strong emphasis on teamwork and recognition, we ensure that our staff feel valued and motivated to deliver exceptional service. Join us for a rewarding career where your contributions are celebrated and your professional development is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Head Housekeeper role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your experience with team management, COSHH knowledge, and how you ensure guest satisfaction. Make it clear that you’re all about creating a comfortable stay for guests.
✨Tip Number 3
Don’t forget to follow up! After any interview or meeting, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show that you’re genuinely interested in the position.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re keen on joining our team and being part of our vibrant atmosphere!
We think you need these skills to ace Head Housekeeper in England
Some tips for your application 🫡
Show Your Shine:When you're writing your application, let your personality shine through! We want to see how you and your team can create a comfortable and enjoyable stay for our guests. Share any relevant experiences that highlight your skills in housekeeping and customer service.
Be Specific:Make sure to mention your understanding of COSHH and health and safety rules. We love it when applicants are specific about their knowledge and experience, so don’t hold back on the details that show you’re the right fit for the Head Housekeeper role.
Tailor Your Application:Take a moment to tailor your application to our job description. Highlight your multitasking abilities and efficiency, as these are key traits we’re looking for. Show us how you can liaise with reception and cater to special guest requirements!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Marston's PLC
✨Know Your Stuff
Before the interview, brush up on your knowledge of COSHH and health and safety rules. Being able to discuss these topics confidently will show that you understand the importance of maintaining a safe and clean environment for guests.
✨Showcase Your Team Spirit
As a Head Housekeeper, you'll be leading a team. Be prepared to share examples of how you've successfully managed a team in the past. Highlight your ability to motivate others and ensure everyone shines, just like the rooms you’ll be overseeing.
✨Communicate Like a Pro
Liaising with reception is key in this role. Practice how you would communicate special guest requirements and ensure that you can demonstrate your strong communication skills during the interview. This will show that you can effectively collaborate with other departments.
✨Multitasking Mastery
Efficiency and multitasking are crucial for this position. Prepare to discuss specific instances where you've juggled multiple tasks successfully. This could include managing room checks while ensuring stock levels are maintained, which will highlight your organisational skills.
