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For Companies At a Glance
- Tasks: Lead a vibrant pub team, ensuring smooth operations and exceptional customer service.
- Company: Join Marston’s, a fun and inclusive pub environment.
- Benefits: Enjoy 30% off meals, flexible hours, and career progression opportunities.
- Why this job: Be part of a lively atmosphere and make memorable moments for customers.
- Qualifications: Previous supervisory experience and a passion for great service.
- Other info: Access to well-being support and exciting apprenticeship programmes.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
Responsibilities
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
Progression
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
Benefits
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor, Cwmbran employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor, Cwmbran
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in and chat with the staff. This will give you a feel for the vibe and help you tailor your approach when you apply.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Show off your personality! When you get an interview, let your true self shine. Remember, they’re looking for someone who fits into their fun and lively atmosphere, so don’t hold back!
✨Tip Number 4
Be ready to demonstrate your skills on the spot! Think about scenarios where you’ve had to think quickly or lead a team. Bring those stories to life during your interview to show you’re the right fit for the Supervisor role.
We think you need these skills to ace Supervisor, Cwmbran
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring joy to our pub.
Tailor Your Experience: Make sure to highlight any previous experience in a Supervisor or Team Leader role. We’re looking for someone who can hit the ground running, so connect your past roles to what we do here at Marston’s.
Be Clear and Concise: Keep your application clear and to the point. We love a good story, but make sure you’re getting across your key skills and experiences without rambling on too much!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marstons PLC
✨Know the Pub Inside Out
Before your interview, make sure you know the pub's menu and any special events they might be hosting. This shows your enthusiasm and helps you connect with the interviewers when discussing how you can contribute to creating those joyful moments.
✨Showcase Your Leadership Skills
Be ready to share specific examples from your previous experience as a Supervisor or Team Leader. Highlight situations where you successfully managed a team, resolved conflicts, or improved customer service. This will demonstrate your capability to lead in a busy environment.
✨Emphasise Your Customer Service Mindset
Since being a role model for customer service is key, prepare to discuss how you’ve gone above and beyond for customers in the past. Share anecdotes that illustrate your ability to think on your feet and use your initiative to enhance the customer experience.
✨Express Your Career Ambitions
Let them know you’re eager to progress within the company. Talk about your aspirations to move into an Assistant Manager role and beyond. This shows your commitment to personal development and aligns with their support for career progression.
