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- Tasks: Lead a fun and dynamic pub team, creating memorable experiences for guests.
- Company: Join an award-winning local pub company that values people and community.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Why this job: Be part of a lively atmosphere and grow your career with real opportunities.
- Qualifications: Previous experience in a supervisory role and a passion for customer service.
- Other info: Access to well-being support and exciting apprenticeship programmes.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
- Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests.
- You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with wider pub management team to ensure the business runs efficiently and profitably.
- Opening and closing, stocking, and cashing up.
- Be a role model for customer service.
- Ability to think on the spot and use your initiative.
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor in Crewe employer: Marston's PLC
Contact Detail:
Marston's PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Crewe
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in and chat with the staff. This will give you a feel for the vibe and help you connect with the team during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past roles where you’ve motivated a team or handled a busy shift. Bring these stories to life in your conversations with us.
✨Tip Number 3
Be ready to think on your feet! In a fast-paced environment like ours, we love candidates who can showcase their initiative. Prepare to discuss how you’ve tackled challenges in previous jobs.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and shows you’re serious about joining our team. Plus, we love seeing your enthusiasm right from the start!
We think you need these skills to ace Supervisor in Crewe
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can bring joy to our team and guests.
Highlight Relevant Experience: Make sure to mention any previous experience in a Supervisor or Team Leader role. We love seeing how you've led teams and created memorable moments in busy environments, so give us the details!
Be Specific About Your Skills: Talk about your skills that align with the job description, like customer service and initiative. We’re looking for someone who can think on their feet, so share examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to explore more about what we offer. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Marston's PLC
✨Show Your Leadership Skills
As a Supervisor, you'll need to lead and motivate your team. Be ready to share examples of how you've successfully managed a team in the past. Think about specific situations where you inspired others or resolved conflicts – this will show that you can handle the fast-paced environment.
✨Know the Pub Inside Out
Familiarise yourself with the pub's menu, values, and what makes it unique. During the interview, mention specific dishes or drinks you love and how they contribute to creating joyful moments for guests. This shows your genuine interest and enthusiasm for the role.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Prepare to discuss times when you went above and beyond for a customer. Highlight your ability to think on your feet and provide excellent service, even during busy shifts. This will illustrate that you understand the importance of guest satisfaction.
✨Embrace the Fun Atmosphere
The pub environment is lively and fun, so let your personality shine through! Be yourself during the interview and express your excitement about working in such a vibrant setting. This will help the interviewers see that you’re a great fit for their team culture.
