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For Companies At a Glance
- Tasks: Join our Bar and Waiting team to create memorable experiences for guests.
- Company: Join Marston's, a top UK employer in the hospitality sector.
- Benefits: Enjoy 30% off food and drinks, flexible hours, and a £4.50 meal deal.
- Why this job: Gain valuable skills while having fun and making connections.
- Qualifications: No experience needed; just bring your passion for great service!
- Other info: Explore career pathways and apprenticeship opportunities for growth.
We’re on the lookout for new Bar and Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more. Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Bar and Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long‑term career (if that’s what you’re after).
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
Benefits include:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Bar and Waiting Staff FAQs
How do I grow my career at Marston’s? Whether you’d like to progress your skills back of house, or work towards becoming a General Manager of the future, we have a range of career pathways at Marston’s and your line manager & our support teams will work with you on an individual basis to put personal development plans in place to help you achieve your career goals. We also have a fantastic range of apprenticeships available to support your development.
What hours would I need to work? The nature of the hospitality industry means that we are able to offer a range of flexible shifts to suit your needs however, our peak trading times are evenings & weekends so this role would involve evening & weekend working so that we can provide the best experiences for our guests. Speak to one of our hiring managers for more information & to discuss if this could work for you.
How much can I get paid? Our hourly rates & salaries are dependent on the role. Please see our job adverts for the pay rates on offer or chat to our hiring managers for more information.
Benefits include:
- We’re responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licensed Trade Charity.
- Accommodation: The majority of our pub General Manager roles include optional on‑site accommodation.
- Award winning: Named as one of the UK’s Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK’s Best Employers list.
- Bonus: Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.
- Opportunity to earn a great wage whilst having fun at work.
- Long service: We reward loyalty with awards for key anniversary milestones.
- Food and drink: Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.
- All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.
- Some of our roles offer access to a private healthcare scheme.
- An exciting range of high street, online discounts and cash back offers are available for all.
- All of our employees receive a 30% discount on Marston’s food and hotel stays.
- Training and development: We’re passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.
Bar and Waiting Staff, Coventry employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Staff, Coventry
✨Tip Number 1
Get to know the pub scene in Coventry! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great bar and waiting experience but also help you connect with potential future colleagues.
✨Tip Number 2
When you apply through our website, make sure to highlight your personality! We love authenticity, so don’t be shy about showing who you are. Share your passion for customer service and any relevant experiences, even if they’re from outside hospitality.
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that showcase your skills and how you can contribute to creating those memorable moments for our guests.
✨Tip Number 4
Follow up after your interview! A quick thank-you message can go a long way in showing your enthusiasm for the role. It’s a great way to remind us why you’d be a fantastic addition to our Bar and Waiting team.
We think you need these skills to ace Bar and Waiting Staff, Coventry
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant atmosphere.
Tailor Your Application: Make sure to customise your application for the Bar and Waiting Staff role. Highlight any relevant experience or skills that match what we’re looking for, like your passion for customer service or teamwork. It’ll help us see why you’d be a great fit!
Show Enthusiasm: We love seeing candidates who are excited about joining our team! In your application, express your enthusiasm for the hospitality industry and your eagerness to learn and grow with us. It really makes a difference!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits right there.
How to prepare for a job interview at Marstons PLC
✨Know the Role Inside Out
Before your interview, make sure you understand what being part of the Bar and Waiting team involves. Familiarise yourself with the responsibilities like taking orders, serving food, and creating a welcoming atmosphere. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your People Skills
Since this job is all about customer service, be prepared to share examples of how you've provided excellent service in the past. Whether it’s a time you turned a complaint into a compliment or made someone’s day brighter, these stories will highlight your ability to connect with guests and work well in a team.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some questions that show your interest in the company and the role. You might ask about career progression opportunities or how the team supports each other during busy shifts. This not only shows you're keen but also helps you gauge if the pub is the right fit for you.
✨Be Yourself and Have Fun
The vibe at Marston’s is all about personality, so don’t be afraid to let yours shine through! Be genuine in your responses and show your passion for hospitality. Remember, they want to see the real you, so relax and enjoy the process!