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For Companies At a Glance
- Tasks: Oversee daily pub operations, manage staff, and ensure top-notch customer service.
- Company: Join Marston's, a leading name in the UK pub industry since 1834.
- Benefits: Full-time role with opportunities for career growth and development.
- Why this job: Perfect for aspiring pub managers looking to make an impact in hospitality.
- Qualifications: Strong leadership skills and experience in hospitality or retail preferred.
- Other info: Flexible hours, including evenings and weekends, with a supportive team culture.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Marston's has been a cornerstone of the British beer and pub industry since 1834, with its origins in Burton upon Trent. As one of the UK's leading pub companies, Marston's operates a diverse portfolio of over 1,300 community-focused pubs, bars, and inns, supported by approximately 10,000 dedicated employees. The company is committed to creating welcoming environments for guests across the UK, providing ideal spaces for every occasion. At Marston's, empowered and passionate teams deliver exceptional hospitality, ensuring all guests feel valued and at home. This peopleâcentric culture fuels Marston's ongoing success and community impact.
This is a fullâtime Deputy Manager roaming role based in Bristol and Gloucester through to Swindon Area. The Deputy Manager will oversee daily operations of the pub, including managing staff, ensuring highâquality customer service, and maintaining operational standards. Responsibilities include:
- Staff training and scheduling
- Supporting smooth service delivery
- Monitoring inventory
- Fostering a positive work environment
- Assisting in financial management
- Meeting sales targets
- Collaborating with the General Manager to achieve overall business objectives
The ideal candidate will be someone who has aspirations to run their own pub. Due to the nature of the role, the ability to drive and access to a vehicle is essential.
Qualifications:
- Strong team leadership and people management skills, including staff training and development
- Demonstrated ability to deliver exceptional customer service and create a welcoming guest environment
- Proficiency in financial management tasks such as budgeting, cost control, and meeting sales targets
- Operational knowledge, including stock and inventory management, health and safety, and compliance standards
- Strong problemâsolving abilities and effective communication skills
- Previous experience in hospitality, retail, or a similar environment preferred
- Ability to work flexibly, including evenings, weekends, and public holidays as needed
Seniority Level: MidâSenior level
Employment Type: Fullâtime
Deputy Manager in Bristol employer: Marston's PLC
Contact Detail:
Marston's PLC Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Deputy Manager in Bristol
â¨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on a Deputy Manager role at Marston's or can put in a good word for you.
â¨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've created welcoming environments for guests in the pastâthis is what Marston's is all about!
â¨Tip Number 3
Be proactive! If you see a Deputy Manager position open on our website, donât just applyâfollow up with a call or email to express your enthusiasm. It shows initiative and can help you stand out from the crowd.
â¨Tip Number 4
Prepare for situational questions! Think about how you would handle various scenarios in a pub setting, like managing staff during a busy shift or resolving customer complaints. This will help you demonstrate your problem-solving skills during interviews.
We think you need these skills to ace Deputy Manager in Bristol
Some tips for your application đŤĄ
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to creating welcoming environments and delivering exceptional service, just like we do at Marston's.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Deputy Manager role. Highlight relevant skills like team leadership, financial management, and operational knowledge. We want to see how you can contribute to our community-focused pubs!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're the perfect fit for the role.
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, it shows youâre keen to join our team at Marston's!
How to prepare for a job interview at Marston's PLC
â¨Know Your Pubs
Before the interview, do your homework on Marston's and its pubs. Familiarise yourself with their values, community focus, and any recent news. This will show your genuine interest in the company and help you connect your experience to their mission.
â¨Showcase Your Leadership Skills
As a Deputy Manager, you'll need strong team leadership skills. Prepare examples of how you've successfully managed teams in the past, focusing on staff training and creating a positive work environment. Be ready to discuss how you handle challenges and motivate your team.
â¨Customer Service is Key
Exceptional customer service is at the heart of Marston's. Think of specific instances where you've gone above and beyond for customers. Highlight your ability to create welcoming environments and ensure guests feel valued, as this aligns perfectly with the company's ethos.
â¨Financial Savvy Matters
Since the role involves financial management, brush up on your budgeting and cost control knowledge. Be prepared to discuss how you've met sales targets in previous roles and how you would approach inventory management to maintain operational standards.
