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- Tasks: Run the hotel overnight, ensuring guests have a memorable stay.
- Company: Join Marston’s Inns, a vibrant and inclusive workplace.
- Benefits: 30% off at all pubs, flexible hours, and meal deals.
- Why this job: Be the face of our hotel and make a real difference.
- Qualifications: Friendly personality and a passion for guest service.
- Other info: Great career pathways and support for your well-being.
The predicted salary is between 11 - 16 £ per hour.
We’re on the lookout for a Night Porter to join our team! Make a difference to the moments that matter to us and our guests. As the face of our Marston’s Inns after hours, you’ll be solely responsible for running the business overnight. Self-reliant, you’ll need to enjoy your own company and be resourceful enough to tackle any challenges that arise. But that’s not all, you’ll be on call to support our guests – ensuring their hotel stay is a memorable one.
As Night Porter and part of our wider hotel and pub team you’ll:
- Work throughout the night, usually between 11pm and 7am
- Be on call to take care of our guests' needs, over the phone and face to face
- Be professional and friendly when interacting with guests
- Be responsible for the safety and security of the pub and hotel guests
- Complete tasks that set the pub and hotel team up for success the following day
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Night Porter, Brackley employer: Marston's PLC
Contact Detail:
Marston's PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter, Brackley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Marston’s Inns. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Think about the types of questions you might be asked during the interview. Prepare some examples from your past experiences that highlight your skills, especially those related to customer service and problem-solving.
✨Tip Number 3
Dress the part! Even though it’s a night shift, looking smart and professional can make a great first impression. It shows you’re serious about the role and respect the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Night Porter, Brackley
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application for the Night Porter role. Highlight any relevant experience or skills that align with the job description, especially your ability to work independently and handle challenges.
Show Your Passion: Express your enthusiasm for the hospitality industry and why you want to join our team at Marston’s. We love seeing candidates who are genuinely excited about making a difference for our guests!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Marston's PLC
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Porter entails. Familiarise yourself with the responsibilities mentioned in the job description, like ensuring guest safety and being on call. This will help you demonstrate your enthusiasm and readiness to tackle the challenges of the role.
✨Show Off Your People Skills
As a Night Porter, you'll be interacting with guests, so it's crucial to showcase your friendly and professional attitude. Prepare examples of how you've provided excellent customer service in the past. This will highlight your ability to create memorable experiences for guests, which is key to the role.
✨Be Resourceful and Self-Reliant
The job requires a self-sufficient individual who can handle challenges independently. Think of situations where you've had to solve problems on your own or manage tasks without supervision. Sharing these experiences will show that you're the right fit for the night shift.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical night looks like. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values.
