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- Tasks: Run the hotel overnight, ensuring guests have a memorable stay.
- Company: Join an award-winning local pub company that values people.
- Benefits: 30% off at all pubs, flexible hours, and meal deals.
- Why this job: Make a difference while enjoying a lively atmosphere with diverse teammates.
- Qualifications: Friendly personality and a willingness to support guests.
- Other info: Great career pathways and support for your well-being.
The predicted salary is between 1300 - 1800 £ per month.
We’re on the lookout for a Night Porter to join our team! Make a difference to the moments that matter to us and our guests. As the face of our Marston’s Inns after hours, you’ll be solely responsible for running the business overnight. Self-reliant, you’ll need to enjoy your own company and be resourceful enough to tackle any challenges that arise. But that’s not all, you’ll be on call to support our guests – ensuring their hotel stay is a memorable one.
As Night Porter and part of our wider hotel and pub team you’ll:
- Work throughout the night. Usually between 11pm and 7am
- Be on call to take care of our guests needs, over the phone and face to face
- Be professional and friendly when interacting with guests
- Be responsible for the safety and security of the pub and hotel guests
- Complete tasks that set the pub and hotel team up for success the following day
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us: You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Night Porter in Brackley employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Brackley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Marston’s Inns. Understand their values and what makes them tick. This way, you can show them you’re not just another candidate but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice your people skills! As a Night Porter, you'll be the face of the hotel during the night. So, brush up on your communication skills and think about how you’d handle different guest scenarios. Being friendly and professional is key!
✨Tip Number 3
Show off your resourcefulness! Think of examples from your past experiences where you tackled challenges head-on. Whether it’s dealing with a tricky situation or managing your time effectively, these stories will help you stand out as a self-reliant candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with it. Don’t miss out on the chance to join a fantastic team!
We think you need these skills to ace Night Porter in Brackley
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our friendly atmosphere.
Tailor Your Application: Make sure to customise your application for the Night Porter role. Highlight your experience with customer service and any relevant skills that show you can handle the responsibilities of running the business overnight.
Show Your Enthusiasm: We love seeing candidates who are genuinely excited about the role! In your application, express why you want to join our team and how you can make a difference to our guests' experiences during their stay.
Apply Through Our Website: To make things easier for both of us, apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Marstons PLC
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Porter entails. Familiarise yourself with the responsibilities mentioned in the job description, like ensuring guest safety and being on call. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Resourcefulness
As a Night Porter, you'll need to tackle challenges independently. Think of examples from your past experiences where you've had to solve problems on your own. Share these stories during the interview to demonstrate your ability to handle unexpected situations and your self-reliance.
✨Emphasise Your People Skills
Since you'll be the face of the hotel at night, it's crucial to highlight your interpersonal skills. Prepare to discuss how you would interact with guests, ensuring their stay is memorable. Use specific examples of how you've provided excellent customer service in previous roles.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle certain situations, like a guest needing assistance or an emergency. Practise answering these scenario-based questions by thinking through your responses ahead of time. This will help you feel more prepared and confident during the interview.
