At a Glance
- Tasks: Be the face of our pubs, serving food and drinks with a smile.
- Company: Join Marston's, one of the UK's Top 100 employers!
- Benefits: Enjoy 30% off at all our venues and flexible hours.
- Other info: Progression opportunities and a supportive team await you.
- Why this job: Gain valuable skills while having fun in a vibrant atmosphere.
- Qualifications: No experience needed, just bring your personality!
The predicted salary is between 12 - 12 £ per hour.
As part of our Bar and Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it.
- Be encouraged to progress in your role whilst achieving a long‑term career (if that’s what you’re after).
Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Job details:
- 25 hrs per week
- Reliable hours contract and flexible/part‑time hours.
- Progression opportunities.
- Privilege card discount.
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24‑hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.
Additional benefits:
- Wellbeing support from the Licensed Trade Charity.
- Accommodation (optional on‑site accommodation for majority of general manager roles).
- Award winning. Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.
- Performance related bonus schemes for management, operations and sales roles, discretionary for support centre teams.
- Competitive salaries plus opportunity to earn a great wage while having fun at work.
- Long service awards for key anniversary milestones.
- Privilege card 30% discount off food and drink in pubs and £4.50 refuel at work meal deal.
- Company contributory pension scheme (or auto enrolment for hourly paid roles).
- Private healthcare scheme available for some roles.
- High street discount – range of high street, online discounts and cash back offers.
- Employee discount – 30% discount on Marston’s food and hotel stays.
- Training and development – apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.
Bar & Waiting Staff - Flexible Hours, Growth & Perks employer: Marston's PLC
Marston's is an exceptional employer that values individuality and fosters a vibrant work culture, making it an ideal place for Bar & Waiting Staff. With flexible hours, competitive pay, and a wealth of benefits including discounts at pubs and restaurants, health support, and career progression opportunities, employees are encouraged to thrive both personally and professionally. Join a passionate team where your contributions are celebrated, and enjoy a rewarding career in a lively atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Waiting Staff - Flexible Hours, Growth & Perks
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will help you understand what makes a great bar experience and give you some talking points during interviews.
✨Tip Number 2
Practice your people skills! Whether it’s chatting with friends or serving at a local event, the more you engage with others, the more confident you'll feel when it comes to providing that brilliant customer service we all love.
✨Tip Number 3
Show off your personality! When you apply through our website, let your unique self shine through. We want to see who you are beyond the CV, so don’t be afraid to share your passions and interests.
✨Tip Number 4
Network like a pro! Connect with current staff on social media or attend local job fairs. Building relationships can open doors and give you insider tips on landing that perfect role with us.
We think you need these skills to ace Bar & Waiting Staff - Flexible Hours, Growth & Perks
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Remember, we value authenticity and want to celebrate what makes you unique.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles in hospitality or customer service that showcase your ability to create a vibrant atmosphere.
Highlight Team Spirit:Since teamwork is key in our pubs, share examples of how you've supported your colleagues in past jobs. We love seeing candidates who care about their team and are ready to pitch in wherever needed.
Apply Through Our Website:For the best chance of joining our Bar and Waiting team, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation!
How to prepare for a job interview at Marston's PLC
✨Know the Company Culture
Before your interview, take some time to understand Marston's culture. They value personality and a vibrant atmosphere, so think about how you can showcase your own unique traits and how they align with their values.
✨Showcase Your Customer Service Skills
Since the role is all about providing brilliant customer service, prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your passion and commitment to creating a welcoming environment.
✨Be Ready to Upsell
Upselling is a key part of the job, so think about how you can effectively promote food and drinks. Prepare a few strategies or examples of how you've successfully upsold in previous roles, as this will show your potential to contribute to the team.
✨Ask Questions About Growth Opportunities
Marston's offers progression opportunities, so don’t hesitate to ask about them during your interview. This shows that you're not just looking for a job, but are genuinely interested in building a long-term career with them.
