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- Tasks: Create memorable experiences by serving food and drinks in a vibrant pub atmosphere.
- Company: Join Marston’s, where personality and passion for hospitality shine.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Why this job: Kickstart your career in hospitality with support and growth opportunities.
- Qualifications: No experience needed, just a passion for great customer service.
- Other info: Be part of a friendly team and access well-being support.
The predicted salary is between 13 - 16 £ per hour.
New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more. Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Bar and Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after).
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Bar and Waiting Staff, Whitchurch employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Staff, Whitchurch
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will help you understand what makes a great bar and waiting experience, plus it shows your genuine interest when you apply.
✨Tip Number 2
Practice your people skills! Whether it's striking up a conversation with friends or volunteering at events, the more you engage with others, the better you'll be at creating those memorable moments for guests.
✨Tip Number 3
Show off your passion for customer service! When you get the chance to chat with potential employers, share stories about times you've gone above and beyond for someone. It’s all about that vibe!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who are proactive and eager to join our team. Let’s make some magic happen together!
We think you need these skills to ace Bar and Waiting Staff, Whitchurch
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant atmosphere.
Highlight Relevant Experience: Even if you're new to hospitality, mention any customer service experience or teamwork skills you've got. We love seeing how you can bring those skills to our Bar and Waiting teams, so make sure to include them!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Use the same language and key phrases we’ve used to show us you understand what we're all about and how you fit in.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re keen to join our team at Marston’s!
How to prepare for a job interview at Marstons PLC
✨Know the Pub Vibe
Before your interview, take some time to visit the pub and soak in the atmosphere. Notice how the staff interact with customers and each other. This will help you understand the culture and give you a chance to mention specific examples during your interview.
✨Show Your Passion for Service
Be ready to talk about why you love customer service. Share any experiences where you’ve gone above and beyond for someone, even if it’s not in a hospitality setting. This shows that you genuinely care about creating memorable moments for guests.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview, like taking an order or handling a difficult customer. Practise these scenarios beforehand so you can demonstrate your skills confidently. It’s all about showing you can handle the hustle of a busy pub!
✨Ask About Growth Opportunities
Since they offer career pathways, don’t hesitate to ask about progression during your interview. This shows you’re serious about your future and eager to learn. Plus, it gives you insight into how they support their staff in developing their skills.
