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For Companies At a Glance
- Tasks: Create memorable experiences by serving food and drinks in a vibrant pub atmosphere.
- Company: Join Marston’s, voted Best Pub Employer at The Publican 2024 Awards.
- Benefits: Enjoy 30% off meals, flexible hours, and exciting discounts.
- Why this job: Kickstart your hospitality career while having fun and making friends.
- Qualifications: No experience needed; just bring your passion for great service!
- Other info: Access to support for your well-being and fantastic career growth opportunities.
We’re on the lookout for new Bar and Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more. Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
Responsibilities
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to grow and develop whilst achieving a long-term career (if that’s what you’re after).
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us
- You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards.
- We put our people first, which is why we offer real benefits including:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Bar and Waiting Staff, Kirkcaldy employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Staff, Kirkcaldy
✨Tip Number 1
Get to know the pub scene in Kirkcaldy! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only help you understand what makes a great bar experience but also give you some insider knowledge to impress during your interview.
✨Tip Number 2
Practice your customer service skills! Whether it’s serving friends at a gathering or volunteering at events, the more you engage with people, the better you'll get. Remember, it’s all about creating those memorable moments for guests!
✨Tip Number 3
Don’t be shy about showcasing your personality! When you apply through our website, let your unique traits shine through. We want to see the real you, so share your passion for hospitality and how you can contribute to our vibrant team.
✨Tip Number 4
Network like a pro! Connect with current or former staff on social media or at local events. They can provide valuable insights and might even put in a good word for you. Plus, it shows you’re genuinely interested in being part of the Marston’s family!
We think you need these skills to ace Bar and Waiting Staff, Kirkcaldy
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that vibe to our pubs.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience or skills that match what we’re looking for in Bar and Waiting Staff. It shows us you’ve done your homework and are genuinely interested!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and make it easy for us to read. We want to get to know you without sifting through loads of text!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Marstons PLC
✨Know the Pub Inside Out
Before your interview, take some time to research the pub and its menu. Familiarise yourself with their signature dishes and drinks. This shows your enthusiasm and helps you answer questions about how you can contribute to creating those memorable moments for guests.
✨Show Off Your People Skills
As a Bar and Waiting Staff member, customer service is key. Prepare examples of how you've provided excellent service in the past, even if it's from a different job. Highlight your ability to create a welcoming atmosphere and connect with customers – that’s what they’re looking for!
✨Be Ready to Upsell
Upselling is an important part of the role, so think about how you would encourage customers to try new items. Practice phrases that sound natural and enthusiastic. This will demonstrate your understanding of the role and your willingness to contribute to the pub's success.
✨Embrace Your Personality
The pub values personality over everything else, so don’t be afraid to let yours shine through during the interview. Be genuine, share your passion for hospitality, and show them how you can bring energy and positivity to the team. Remember, they want to see the real you!
