At a Glance
- Tasks: Join our Bar and Waiting team to create a vibrant pub atmosphere and serve amazing food and drinks.
- Company: Be part of an award-winning pub company recognized for putting people first.
- Benefits: Enjoy flexible hours, 30% off at all locations, and a £4.50 meal deal while on shift.
- Why this job: Gain valuable skills, enjoy a lively culture, and explore career growth opportunities in a fun environment.
- Qualifications: No specific qualifications needed; just bring your passion for customer service and teamwork!
- Other info: Join us and be part of a supportive team with access to wellbeing resources and apprenticeship programs.
As part of our Bar and Waiting team you’ll: Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
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Be responsible for taking orders, serving and upselling our fantastic food and drinks
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Be passionate about providing brilliant customer service
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Care about the wider team, turning your hand to support wherever needed
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Gain people, marketing and operational skills whilst getting paid for it!
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Be encouraged to grow and develop whilst achieving a long-term career (if that’s what you’re after)
£8 – £11
Reliable hours contract and flexible/part-time hours
Progression opportunities
Privilege card discount, What you get from us: You’ll be joining a pub company that’s been voted – Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
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30% off at all our pubs, restaurants, and hotels
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A reliable hours contract, to give you the security you deserve
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Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
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Flexible and part time hours offered to work around your family or higher education
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Exciting range of high street, online discounts and cashback offers
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Fantastic range of apprenticeship programmes to support your career
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A friendly and lively atmosphere, working alongside passionate and diverse teammates
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Access to Licensed Trade Charity for financial, mental, and emotional well-being support, The benefits
Wellbeing
As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.
Accommodation
The majority of our pub General Manager roles include optional on-site accommodation.
Award winning
Proud winners of The Publican Awards 2024 – Top Pub Employer (501+ employees) as well as a number of awards across a variety of disciplines.
Bonus
Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.
Competitive salaries
Opportunity to earn a great wage whilst having fun at work.
Long service
We reward loyalty with awards for key anniversary milestones.
Food and drink
Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.
Pension scheme
All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.
Private healthcare
Some of our roles offer access to a private healthcare scheme.
High street discount
An exciting range of high street, online discounts and cash back offers are available for all.
Employee discount
All of our employees receive a 30% discount on Marston’s food and hotel stays.
Training and development
We’re passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.
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days left to apply, Marston’s Rewards
Wagtail
Wincanton
BA9 8AB, How to apply checklist
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Give yourself 20 minutes
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Have your CV ready to upload
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Double-check your contact details
Wagtail
Wincanton
BA9 8AB
Bar and Waiting Staff employer: Marston's PLC
Contact Detail:
Marston's PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Staff
✨Tip Number 1
Familiarize yourself with the menu and drink offerings at our pubs. Being knowledgeable about what we serve will not only help you take orders efficiently but also allow you to upsell effectively, showcasing your passion for our fantastic food and drinks.
✨Tip Number 2
Showcase your customer service skills during the interview. Think of examples from your past experiences where you went above and beyond for a customer, as this aligns perfectly with our commitment to providing brilliant service.
✨Tip Number 3
Demonstrate your teamwork abilities. We value a supportive atmosphere, so be ready to share instances where you helped your colleagues or contributed to a positive team environment in previous roles.
✨Tip Number 4
Express your enthusiasm for growth and development. Mention any interest in our apprenticeship programs or long-term career aspirations, as we are keen on nurturing talent and providing opportunities for advancement.
We think you need these skills to ace Bar and Waiting Staff
Some tips for your application 🫡
Understand the Role: Take some time to fully understand the responsibilities of Bar and Waiting Staff. Highlight your passion for customer service and your ability to create a welcoming atmosphere in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasize any skills related to teamwork, communication, and upselling food and drinks.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work with them and how you can contribute to their vibrant pub atmosphere.
Check Your Application: Before submitting, double-check your application for any errors. Ensure your contact details are correct and that all required documents are included.
How to prepare for a job interview at Marston's PLC
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share any previous experiences where you went above and beyond to ensure a great experience for customers.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss instances where you supported your colleagues or contributed to a positive team atmosphere, as this role values collaboration.
✨Be Ready to Upsell
Prepare to discuss how you would approach upselling food and drinks. Think of creative ways to suggest items that complement each other and enhance the customer experience.
✨Ask About Growth Opportunities
Show your interest in long-term career development by asking about training programs and progression opportunities within the company. This demonstrates your commitment to growing with them.