At a Glance
- Tasks: Create memorable experiences by serving food and drinks in a vibrant pub atmosphere.
- Company: Join a lively hospitality team where every shift is an opportunity to shine.
- Benefits: Enjoy 30% off meals, flexible hours, and exciting discounts while you work.
- Why this job: Kickstart your career in hospitality and develop valuable skills in a fun environment.
- Qualifications: No experience needed, just a passion for great service and teamwork.
- Other info: Explore diverse career pathways and enjoy a supportive, friendly workplace.
The predicted salary is between 10 - 13 £ per hour.
New to hospitality? You won't be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It's not just a shift on the bar. It's mastering the best pint. It's not just delivering delicious, quality food. It's about creating those happy, memorable moments that leave our guests coming back for more. Whether you're an expert now or you're just starting out, we're here to help you become your absolute best.
Responsibilities
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere
- Be responsible for taking orders, serving and upselling our fantastic food and drinks
- Be passionate about providing brilliant customer service
- Care about the wider team, turning your hand to support wherever needed
- Gain people, marketing and operational skills whilst getting paid for it
- Be encouraged to progress in your role whilst achieving a long-term career
Career opportunities
What comes next is up to you: Whether you'd like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
Benefits
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
- Access to wellbeing and support services for pub and support centre teams
- Accommodation: the majority of our pub General Manager roles include optional on-site accommodation
- Awards and recognition including being named in FT UK's Best Employers list
- Bonus schemes for pub management, operations and sales roles; discretionary bonus for support centre teams
- Competitive salaries and opportunities to earn a great wage
- Long service awards for key anniversary milestones
- Food and drink privileges including 30% discount and the £4.50 meal deal
- Pension scheme with auto enrolment and private healthcare where applicable
- High street discounts and cashback offers for all employees
- Training and development through extensive apprenticeships and L&D platforms
Bar and Waiting Staff employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Staff
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you a feel for the vibe but also help you understand what makes a great bar and waiting experience.
✨Tip Number 2
Practice your people skills! Whether it’s striking up a conversation with friends or serving at a community event, the more you engage with others, the more confident you'll be when it comes to providing brilliant customer service.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! We’re all about finding the right fit, and applying directly helps us see your enthusiasm for joining our team. Plus, you’ll get the latest updates on openings and events!
✨Tip Number 4
Be ready to showcase your passion! When you land that interview, share your love for hospitality and how you can contribute to creating those happy, memorable moments for our guests. Your enthusiasm can set you apart!
We think you need these skills to ace Bar and Waiting Staff
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re excited about creating memorable moments for our guests and that you genuinely care about providing brilliant customer service.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. Whether you’ve worked in a bar before or just have a knack for making people smile, we want to know how you can contribute to our vibrant atmosphere!
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re looking for team players who are passionate and friendly, so show us who you are and why you’d be a great fit for our pub family!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any exciting opportunities with us. Plus, it’s super straightforward!
How to prepare for a job interview at Marstons PLC
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offered at the pub. Being able to discuss specific dishes or drinks shows your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it’s a part-time job or a volunteer role, being able to share these stories will demonstrate your passion for creating memorable moments for guests.
✨Emphasise Teamwork
The hospitality industry thrives on teamwork, so be ready to talk about how you’ve worked well in a team before. Highlight any experiences where you supported colleagues or contributed to a positive atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career progression, or what a typical shift looks like. This shows your genuine interest in the role and the company.