At a Glance
- Tasks: Join our Bar and Waiting team to create memorable experiences for guests.
- Company: Award-winning local pub company that values people and offers career growth.
- Benefits: 30% off meals, flexible hours, health screening, and gym discounts.
- Other info: Diverse team with opportunities for personal and professional development.
- Why this job: Be part of a vibrant atmosphere while mastering hospitality skills.
- Qualifications: No experience needed, just a passion for great customer service.
The predicted salary is between 10 - 12 € per hour.
We’re on the lookout for new Bar and Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more. Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Bar and Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after).
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
- You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24-hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Bar and Waiting Staff in Balloch employer: Marston's PLC
Marston's is an award-winning local pub company that prioritises its people, offering a vibrant and welcoming work culture where every team member can thrive. With flexible hours, competitive benefits like discounts at all our venues, and a strong focus on career progression through various pathways, we ensure that you not only enjoy your role but also have the opportunity to grow within the hospitality industry. Join us to create memorable experiences for our guests while being part of a passionate and diverse team that celebrates individuality.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Staff in Balloch
✨Tip Number 1
Get to know the pub culture! Spend some time in local pubs, chat with staff, and soak up the atmosphere. This will help you understand what makes a great bar and waiting experience, and you'll have some real-life examples to share during your interview.
✨Tip Number 2
Practice your people skills! Whether it’s striking up a conversation with friends or volunteering at events, the more you engage with others, the better you'll be at creating those memorable moments for guests. Remember, personality counts for more than anything else!
✨Tip Number 3
Show your passion for customer service! When you apply through our website, make sure to highlight any experiences where you’ve gone above and beyond for someone. We love to see that enthusiasm and commitment to making guests feel special.
✨Tip Number 4
Be ready to learn and adapt! In hospitality, things can change quickly. Show us that you're flexible and eager to pick up new skills. Whether it's mastering the perfect pint or upselling delicious food, let us know you're excited about growing with us!
We think you need these skills to ace Bar and Waiting Staff in Balloch
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that vibe to our pubs.
Tailor Your Application:Make sure to tailor your application to the Bar and Waiting role. Highlight any relevant experience or skills, even if it’s from outside hospitality. We love seeing how your background can add to our team!
Be Enthusiastic:Express your passion for customer service and working in a lively environment. We’re all about creating memorable moments for our guests, so let us know why you’re excited about being part of that!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing company culture there.
How to prepare for a job interview at Marston's PLC
✨Know the Pub Vibe
Before your interview, take some time to visit the pub and soak in the atmosphere. Pay attention to how the staff interact with customers and each other. This will help you understand the culture and give you a chance to mention specific examples during your interview.
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing excellent customer service. Share any previous experiences where you went above and beyond for a customer, even if it was in a different role. This shows that you care about creating memorable moments for guests.
✨Prepare for Common Questions
Think about common interview questions for bar and waiting staff, like how you would handle a difficult customer or how you prioritise tasks during a busy shift. Practising your answers can help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical shift looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.
