At a Glance
- Tasks: Create memorable experiences by serving food and drinks in a vibrant pub atmosphere.
- Company: Join Marston’s, voted Best Pub Employer 2024, where people come first.
- Benefits: Enjoy 30% off at all locations, flexible hours, and a £4.50 meal deal.
- Why this job: Kickstart your hospitality career while having fun and making new friends.
- Qualifications: No experience needed; just bring your passion for great service!
- Other info: Access to support for your well-being and exciting career development opportunities.
We’re on the lookout for new Bar and Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more. Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
Responsibilities
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to grow and develop whilst achieving a long-term career (if that’s what you’re after).
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us
- You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards.
- We put our people first, which is why we offer real benefits including:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Bar and Waiting Staff, Andover employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Staff, Andover
✨Tip Number 1
Get to know the pub scene in Andover! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only help you understand what makes a great bar experience but also give you some talking points when you apply.
✨Tip Number 2
When you’re ready to apply, do it through our website! It’s super easy and shows you’re serious about joining our team. Plus, you’ll get to see all the perks we offer right there!
✨Tip Number 3
Prepare for your interview by thinking about how you can create memorable moments for guests. Share any past experiences where you’ve provided great service or made someone’s day better – it’s all about those personal touches!
✨Tip Number 4
Don’t be shy about showing your personality during the interview! We want to see the real you, so let your passion for hospitality shine through. Remember, it’s all about creating that vibrant atmosphere we love!
We think you need these skills to ace Bar and Waiting Staff, Andover
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that vibe to our pubs.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience or skills that match what we’re looking for in Bar and Waiting Staff. It shows us you’ve done your homework and are genuinely interested!
Keep It Clear and Concise: We love a good read, but keep it clear and concise! Make your points easy to understand and avoid fluff. A well-structured application helps us see your strengths quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Marstons PLC
✨Know the Pub Inside Out
Before your interview, take some time to research the pub and its menu. Familiarise yourself with their signature dishes and drinks. This shows genuine interest and helps you answer questions about how you can contribute to creating those memorable moments for guests.
✨Show Off Your People Skills
As a Bar and Waiting Staff member, customer service is key. Prepare examples of how you've provided excellent service in the past, even if it's from a different job. Highlight your ability to connect with people and create a welcoming atmosphere, as this is what they value most.
✨Be Ready to Upsell
Upselling is an important part of the role. Think of ways you could encourage customers to try new items or specials. During the interview, discuss your ideas on how to enhance the guest experience through recommendations, showing that you understand the business side of hospitality.
✨Embrace Your Personality
The pub wants you to be yourself! Don’t shy away from showcasing your personality during the interview. Share stories that reflect your character and enthusiasm for the role. Remember, they’re looking for someone who can bring energy and vibrancy to the team!