Civil Enforcement Officer - Winchester

Civil Enforcement Officer - Winchester

Winchester Full-Time 24000 - 36000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Patrol streets, advise on parking, issue tickets, and assist the public.
  • Company: Join NSL, a leader in parking and street management solutions.
  • Benefits: Flexible shifts, 28 days holiday, staff discounts, and full training.
  • Other info: Inclusive workplace with opportunities for personal and professional growth.
  • Why this job: Enjoy working outdoors while making your community safer and more accessible.
  • Qualifications: Great communication skills, self-motivated, and customer-focused.

The predicted salary is between 24000 - 36000 £ per year.

Here at NSL, part of Marston Holdings Ltd, we are not just the “parking people” we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live.

You will probably know us best as the friendly faces you see around your local neighbourhoods and high streets keeping your streets safe and accessible.

Within this role you will be patrolling public streets and car parks, advising the public of where they can park safely and securely, issuing tickets to incorrectly parked vehicles, reporting suspected abandoned vehicles, and dealing with enquiries from the members of the public.

If you enjoy being outdoors and have great communication skills, we would love to hear from you.

What’s in it for you?

  • Flexible Shift Patterns
  • First Class Training & Development Opportunities
  • 28 days’ holiday including bank holidays
  • Staff benefits designed to suit your lifestyle – from discounts on retail shopping, travel and socialising to health & wellbeing
  • Enhanced Maternity & Paternity package NB subject to eligibility criteria
  • Pension Scheme
  • Full Uniform provided

What do you need to be a Civil Enforcement Officer?

  • Excellent Communication Skills
  • Self-Motivated
  • Customer Focused
  • A love of working outdoors
  • Ability to work shifts
  • Ability to work on own initiative

To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role, apply online today and a member of the team will be in touch soon. As part of our ongoing commitment to excellent service in every aspect of our work, every single applicant will receive a response.

We are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

Civil Enforcement Officer - Winchester employer: Marston (Holdings)

At NSL, part of Marston Holdings Ltd, we pride ourselves on being more than just the 'parking people'; we are a community-focused employer dedicated to enhancing public spaces in Winchester. Our flexible shift patterns, comprehensive training and development opportunities, and a supportive work culture foster both personal and professional growth, while our commitment to employee wellbeing is reflected in our generous holiday allowance and lifestyle benefits. Join us to make a meaningful impact in your local neighbourhood while enjoying a rewarding career with a company that values inclusivity and excellence.

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Contact Details:

Marston (Holdings) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Civil Enforcement Officer - Winchester

Tip Number 1

Get to know the company! Research NSL and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! As a Civil Enforcement Officer, you'll be interacting with the public regularly. Role-play common scenarios with friends or family to boost your confidence and refine your responses.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and might even lead to a referral!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the NSL team.

We think you need these skills to ace Civil Enforcement Officer - Winchester

Excellent Communication Skills
Self-Motivated
Customer Focused
Ability to Work Outdoors
Ability to Work Shifts
Ability to Work on Own Initiative

Some tips for your application 🫡

Show Your Communication Skills:Since excellent communication is key for a Civil Enforcement Officer, make sure to highlight any relevant experience in your application. We want to see how you can engage with the public and handle enquiries effectively.

Be Yourself:We love authenticity! Don’t be afraid to let your personality shine through in your written application. Share your passion for working outdoors and how it aligns with our mission at NSL.

Tailor Your Application:Take a moment to read through the job description and align your skills and experiences with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the role.

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get back to you quickly!

How to prepare for a job interview at Marston (Holdings)

Know Your Role

Before the interview, make sure you understand what a Civil Enforcement Officer does. Familiarise yourself with the responsibilities like patrolling streets, advising the public, and issuing tickets. This will help you answer questions confidently and show your genuine interest in the role.

Show Off Your Communication Skills

Since excellent communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about situations where you resolved conflicts or helped customers, as these stories will highlight your ability to engage with the public.

Demonstrate Your Customer Focus

Be ready to discuss how you prioritise customer service. Share experiences where you went above and beyond to assist someone, especially in outdoor settings. This will show that you’re not just about enforcing rules but also about helping people.

Emphasise Your Self-Motivation

As a Civil Enforcement Officer, you'll often be working independently. Prepare to talk about times when you took initiative or managed your time effectively without supervision. This will reassure them that you can handle the responsibilities of the job.