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- Tasks: Lead a team in deploying innovative smart city technologies and ensure seamless service delivery.
- Company: Join Marston’s Traffic Technology, a leader in smart city solutions.
- Benefits: Enjoy remote work, healthcare cash plan, discounts, and competitive holidays.
- Other info: Regular travel across the UK for hands-on deployment and support.
- Why this job: Make a real impact on urban environments with cutting-edge technology.
- Qualifications: 5+ years in a technical role; strong leadership and networking skills required.
The predicted salary is between 50000 - 65000 ÂŁ per year.
Location: United Kingdom (with travel to Neath Head Office and client sites)
About The Role
Marston’s Traffic Technology division is at the forefront of delivering innovative smart city solutions, including traffic enforcement systems, clean air zones, and air quality monitoring technologies. We are seeking an experienced Technical Manager to play a pivotal role in bridging the gap between product development and real world service delivery. This role is critical in ensuring the successful deployment, operation, and continuous improvement of our advanced technology solutions. You will work cross‑functionally with R&D, Service Delivery, Operations, and Engineering teams, ensuring high quality service, robust processes, and seamless customer experience.
Responsibilities
- Lead and manage a team of consultants and technicians responsible for testing, configuration, and deployment of edge computing, AQM, and camera based systems.
- Oversee configuration, installation, and maintenance of hardware and software systems.
- Provide 3rd line technical support for complex issues and lead advanced troubleshooting.
- Maintain system uptime monitoring, field trials, and installation support activities.
- Ensure accurate documentation via SOPs, BoMs, and technical manuals.
- Collaborate with Service Delivery and Operations teams to meet customer commitments and SLAs.
- Support VIP client sites with hyper care and high priority technical oversight.
- Drive continuous improvement through root cause analysis and issue trend monitoring.
- Engage internal stakeholders to define, plan, and deliver technical projects.
- Contribute to agile workflows, including ticket creation, prioritisation, and daily stand‑ups.
- Provide hands‑on input into R&D activities, including system design and testing.
- Support the transition of new technologies from development into live environments.
- Contribute to quality control processes for software, devices, and systems.
About You
- Technically strong leader with a background in software, IT, or engineering environments.
- HNC/HND or Degree in Engineering, Computing, Electronics, or related discipline.
- Minimum 5 years’ experience in a relevant technical role.
- Strong understanding of networking, system integration, and connected devices (cameras, routers, edge computing).
- Experience with databases, file systems, and communication technologies (e.g., FTP, IP networks).
- Leading cross‑functional technical teams across operations and development.
- Supporting live systems, deployments, and service continuity.
- Field‑based experience with installation, commissioning, and maintenance of technical systems.
- Working within regulated or high‑reliability environments (e.g., smart cities, transport, enforcement technology).
Desirable Qualifications
- Certifications in networking (e.g., CCNA), cloud/DevOps, cybersecurity, or agile methodologies.
- Experience with database management and system administration.
- Knowledge of communication protocols (TCP/IP, MQTT, CoAP, etc.).
- Experience with wireless technologies (4G/5G, WiFi, Bluetooth, etc.).
- Experience with UK traffic enforcement systems or Intelligent Transport Systems (ITS).
- Familiarity with relevant UK legislation and compliance frameworks.
Additional Information
Requires regular travel across the UK, including to head office and client sites. You will play a hands‑on role in deploying and supporting cutting‑edge smart city technologies.
Why Join Us?
- Be part of a growing, innovative technology division.
- Work on impactful smart city solutions that improve urban environments.
- Collaborate with highly skilled, multidisciplinary teams.
- Opportunities for professional growth and development.
What’s in it for you?
- Remote based role with occasional travel to projects, clients, and our Traffic Technology head office as required.
- Healthcare cash plan.
- Discounts on retail, travel, and social activities.
- Competitive holiday allowance.
- Cycle‑to‑work scheme.
- Enhanced Maternity & Paternity Package (subject to eligibility).
We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we are committed to creating an inclusive environment for all employees.
Technical Manager employer: Marston (Holdings)
Contact Detail:
Marston (Holdings) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Technical Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with smart city technologies and your leadership in technical teams. We want to see how you can bridge the gap between product development and real-world service delivery.
✨Tip Number 3
Prepare for those tricky questions! Brush up on your knowledge of networking, system integration, and the latest in traffic enforcement systems. Being able to discuss these topics confidently will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our innovative team at Marston’s Traffic Technology.
We think you need these skills to ace Technical Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Manager role. Highlight your background in software, IT, or engineering environments, and don’t forget to mention any relevant certifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about smart city solutions and how your experience aligns with our mission at Marston’s Traffic Technology. Keep it engaging and personal.
Showcase Your Technical Skills: In your application, be sure to highlight your technical expertise, especially in networking, system integration, and connected devices. We want to see how you can bridge the gap between product development and real-world service delivery!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Marston (Holdings)
✨Know Your Tech Inside Out
As a Technical Manager, you’ll need to demonstrate a solid understanding of the technologies involved. Brush up on your knowledge of networking, system integration, and the specific tech mentioned in the job description, like edge computing and air quality monitoring systems. Be ready to discuss how you've applied this knowledge in past roles.
✨Showcase Your Leadership Skills
This role involves leading a team, so be prepared to share examples of how you've successfully managed cross-functional teams in the past. Highlight your experience in supporting live systems and ensuring service continuity, as well as any specific challenges you’ve overcome while leading technical projects.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex technical issues. Think of real-world scenarios where you had to troubleshoot or improve a system. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Understand the Company’s Vision
Familiarise yourself with Marston’s Traffic Technology division and its impact on smart city solutions. Be ready to discuss how your background aligns with their goals and how you can contribute to their innovative projects. Showing genuine interest in their mission will set you apart from other candidates.