Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Patrol public areas, assist the community, and train new team members.
- Company: Join NSL, a leader in parking and street management solutions.
- Benefits: Flexible shifts, lifestyle discounts, enhanced family leave, and pension scheme.
- Other info: Inclusive workplace with great development opportunities.
- Why this job: Be the friendly face of your community while making a real difference.
- Qualifications: Self-motivated, customer-focused, and able to work independently outdoors.
The predicted salary is between 28000 - 28000 ÂŁ per year.
Here at NSL part of Marston Holdings Ltd. we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back‑office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. You will probably know us best as the friendly faces you see around your local neighbourhoods and high streets keeping your streets safe and accessible.
Within this role you will be performing the duties carried out by a Civil Enforcement Officer – patrolling public car parks and streets, advising and dealing with enquiries from members of the public, and issuing tickets to incorrectly parked vehicles – and also providing support to the team onsite and inducting and training new starters. As a Senior Civil Enforcement Officer you will be the eyes and ears of the local community while supporting your team to continue the essential work carried out by Civil Enforcement Officers within the community.
What’s in it for you?
- Flexible shift patterns for optimum work/life balance
- Colleague benefits designed to suit your lifestyle – from discounts on retail shopping, travel and socialising to health & wellbeing
- Enhanced Maternity & Paternity package [subject to eligibility criteria]
- Pension Scheme
- Full uniform and training – plus fantastic development opportunities
What do you need to be a Senior Civil Enforcement Officer?
- Self‑motivated and customer‑focused
- Love of working outdoors
- Ability to work shifts
- Ability to work on own initiative
- Experience of working with Microsoft Office
We are an equal opportunity employer which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes and we’re committed to creating an inclusive environment for all employees.
Location: Somerset – Street, BA16 0HR
Salary: ÂŁ13.51 per hour
Employment Type: Permanent - Full time
Role Category: Team Member - Frontline Operations
Job Reference: 090196
Senior Civil Enforcement Officer in Street employer: Marston (Holdings)
Contact Detail:
Marston (Holdings) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Civil Enforcement Officer in Street
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on NSL and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Senior Civil Enforcement Officer role.
✨Tip Number 3
Show off your customer service skills! As a Senior Civil Enforcement Officer, you'll be interacting with the public regularly. Be ready to share examples of how you've handled tricky situations or provided excellent service in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Senior Civil Enforcement Officer in Street
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us know why you’re excited about being a Senior Civil Enforcement Officer. Share your love for working outdoors and how you can contribute to keeping our streets safe and accessible.
Highlight Relevant Experience: Make sure to mention any previous experience you have in customer service or enforcement roles. We want to see how your background aligns with the duties of patrolling and engaging with the public.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you fit into our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Marston (Holdings)
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Senior Civil Enforcement Officer. Familiarise yourself with the duties like patrolling, advising the public, and training new starters. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Focus
Since this role is all about interacting with the community, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or helped someone out – it’ll show you’re the right fit for the team.
✨Demonstrate Your Initiative
As a Senior Civil Enforcement Officer, you'll need to work independently at times. Prepare to discuss instances where you've taken the initiative in previous roles. Highlight how you’ve tackled challenges on your own and contributed positively to your team.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios you might face on the job. Practice responding to situations like dealing with difficult members of the public or managing a busy car park. This will show your problem-solving skills and ability to stay calm under pressure.