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- Tasks: Patrol public areas, assist the community, and train new team members.
- Company: Join NSL, a leader in parking and street management solutions.
- Benefits: Flexible shifts, competitive holidays, and discounts on shopping and travel.
- Why this job: Be the friendly face of your community while making a real difference.
- Qualifications: Strong communication skills and a passion for outdoor work.
- Other info: Inclusive workplace with great development opportunities.
Here at NSL, part of Marston Holdings Ltd., we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back‑office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. You will probably know us best as the friendly faces you see around your local neighbourhoods and high streets keeping your streets safe and accessible – and we are looking for a Senior Civil Enforcement Officer to join our team.
Within this role you will be performing the valuable duties carried out by a Civil Enforcement Officer – patrolling public car parks and streets, advising and dealing with enquiries from members of the public, and issuing tickets to incorrectly parked vehicles. In addition, you will provide support to the team onsite and induct and train new starters. In this Senior Civil Enforcement Officer role you will be the eyes and ears of the local community while supporting your team to continue the essential work that is carried out by Civil Enforcement Officers within the community.
What’s in it for you?
- Flexible shift patterns for optimum work/life balance
- Competitive holiday including bank holidays
- Colleague benefits designed to suit you – from discounts on retail shopping, travel and socialising to health & wellbeing
- Enhanced Maternity & Paternity package [subject to eligibility criteria]
- Pension Scheme
- Full uniform and training – plus fantastic development opportunities
What do you need to be a Senior Civil Enforcement Officer?
- Excellent Communication Skills
- To be self‑motivated and customer‑focused
- A love of working outdoors
- Ability to work shifts
- Ability to work on own initiative
- Experience of working with Microsoft Office
To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role, apply online today and a member of the team will be in touch soon. We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
Senior Civil Enforcement Officer employer: Marston Holdings
Contact Detail:
Marston Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Civil Enforcement Officer
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on NSL and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Senior Civil Enforcement Officer, you'll need to interact with the public regularly. Try role-playing common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Show off your initiative! During the interview, share examples of times you've taken charge or solved problems independently. This will highlight your self-motivation and ability to work on your own, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the NSL team and ready to contribute to making local streets safer.
We think you need these skills to ace Senior Civil Enforcement Officer
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your experiences make you a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Senior Civil Enforcement Officer role. Highlight your relevant skills, especially your communication abilities and customer focus, as these are key to what we do at NSL.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to how your experience aligns with the job description. This helps us see why you’d be a great addition to our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Marston Holdings
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Civil Enforcement Officer. Familiarise yourself with the duties like patrolling, advising the public, and issuing tickets. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about situations where you resolved conflicts or provided clear information to the public. Practising these scenarios can help you articulate your skills during the interview.
✨Demonstrate Your Customer Focus
Being customer-focused is crucial for this job. Prepare to discuss times when you went above and beyond to assist customers or clients. Highlight your ability to handle enquiries and provide support, as this will resonate well with the interviewers at NSL.
✨Emphasise Your Team Spirit
As a Senior Civil Enforcement Officer, you'll be supporting your team and training new starters. Share experiences where you've worked collaboratively or taken on a mentorship role. This will showcase your leadership potential and commitment to fostering a positive team environment.
