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- Tasks: Manage the Facilities Helpdesk and coordinate maintenance requests with contractors.
- Company: Join Marston Holdings, a supportive and growing organisation.
- Benefits: Competitive salary up to £30,000, flexible staff benefits, and development opportunities.
- Other info: Dynamic work environment with great career growth potential.
- Why this job: Be the go-to person keeping workplaces running smoothly and making a difference.
- Qualifications: Excellent customer service skills, ability to multi-task, and record-keeping experience.
The predicted salary is between 30000 - 30000 £ per year.
Marston Holdings seeks a Facilities Helpdesk Coordinator in Rochdale. This role involves managing the Facilities Helpdesk and coordinating maintenance requests with contractors. The right candidate must excel in customer service, multi-tasking, and maintaining records.
The position offers a competitive salary up to £30,000, flexible staff benefits, and opportunities for development in a supportive and growing organization.
Facilities Helpdesk Dynamo — Keep Workplaces Running in Rochdale employer: Marston (Holdings)
Contact Detail:
Marston (Holdings) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Dynamo — Keep Workplaces Running in Rochdale
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Marston Holdings. Understanding their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about managing requests and keeping things running smoothly, think of examples from your past experiences where you’ve excelled in customer service. We want to hear those stories!
✨Tip Number 3
Show off your multi-tasking abilities! Prepare to discuss how you handle multiple tasks at once. Maybe you’ve juggled several projects or managed competing priorities—share those experiences to demonstrate your skills.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows us you’re serious about joining our team.
We think you need these skills to ace Facilities Helpdesk Dynamo — Keep Workplaces Running in Rochdale
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond to help others, especially in a busy environment like a helpdesk.
Be Organised and Detail-Oriented: Since this role involves managing maintenance requests and keeping records, it's crucial to demonstrate your organisational skills. Share examples of how you've successfully managed multiple tasks at once without missing a beat.
Tailor Your Application: Don't just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to connect their experiences with what we're looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Marston (Holdings)
✨Know Your Stuff
Before the interview, make sure you understand the role of a Facilities Helpdesk Coordinator. Familiarise yourself with common maintenance requests and how to manage them effectively. This will show that you're proactive and ready to hit the ground running.
✨Customer Service is Key
Since this role involves a lot of customer interaction, prepare examples of how you've excelled in customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a client. This will demonstrate your ability to handle the demands of the job.
✨Show Off Your Multi-Tasking Skills
In the interview, be ready to discuss how you manage multiple tasks at once. You might want to share a story about a time when you successfully juggled several responsibilities. This will highlight your organisational skills and ability to thrive in a busy environment.
✨Record Keeping Matters
Since maintaining records is part of the job, come prepared to talk about your experience with documentation and data management. If you have used any specific software or tools, mention them. This will show that you’re detail-oriented and capable of keeping everything in order.