At a Glance
- Tasks: Manage day-to-day admin tasks and ensure smooth operations.
- Company: Join Marston Holdings, the UK's largest judicial services provider.
- Benefits: Enjoy 24 days leave, life insurance, and lifestyle discounts.
- Other info: Full training provided with clear career progression opportunities.
- Why this job: Be part of a dynamic team and make a real impact.
- Qualifications: Strong admin skills and a proactive attitude are key.
The predicted salary is between 27100 - 27100 £ per year.
Marston Holdings is looking for an enthusiastic and well‑organised Operational Services Co‑Ordinator to join our busy Operational Services team. This role is ideal for someone who thrives in a structured, fast‑paced environment and takes pride in delivering accurate, high‑quality administrative support. As an Operational Services Co‑Ordinator, you will play a key part in the smooth running of our operations. You’ll be responsible for managing day‑to‑day administrative tasks, handling inbound and outbound calls, and ensuring cases are progressed efficiently and professionally. You will work closely with clients, enforcement agents, and internal teams to resolve queries, update case management systems, and maintain clear, effective communication throughout the process.
Key Responsibilities:
- Managing electronic case updates and maintaining accurate records
- Responding to enquiries from enforcement agents and clients in a timely and professional manner
- Coordinating the removal of goods and liaising with key partners
- Carrying out audits and providing performance reports to management
- Working towards individual and team targets while adhering to procedures and controls
About You:
- Strong administrative and organisational skills
- Excellent attention to detail and effective time management
- Clear, professional communication skills
- A proactive team player with the ability to work independently
- Previous experience is desirable but not essential – full training will be provided
What We Offer:
- A wide range of staff benefits to suit your lifestyle, including retail, travel, and wellbeing discounts
- Life insurance
- 24 days annual leave plus bank holidays
- Cycle to Work scheme
- Enhanced maternity and paternity packages (subject to eligibility)
- Pension contributions
- 37.5 hours per week, with set shifts between 6am–6pm, including occasional Saturdays
- A clear progression pathway with opportunities to increase your earnings
Marston Holdings Limited is a parent company made up of eight specialist brands operating across key areas of our business. We are the UK’s largest judicial services provider and pioneers in clean air technology, delivering market‑leading, technology‑enabled solutions to local and central government, utilities, and the private sector. All new starters will be subject to Disclosure and Barring Service (DBS) clearance. Employees are also expected to notify the company of any changes to personal circumstances. We are proud to be an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic.
Dynamic Operations & Case Coordinator in Rochdale employer: Marston (Holdings)
Marston Holdings is an excellent employer that values its employees by offering a supportive work culture and a comprehensive benefits package, including generous annual leave, life insurance, and enhanced family leave options. Located in Rochdale, the role of Dynamic Operations & Case Coordinator provides a clear pathway for career progression and personal development within the UK's largest judicial services provider, ensuring that you can thrive in a structured and fast-paced environment while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamic Operations & Case Coordinator in Rochdale
✨Tip Number 1
Get to know the company! Research Marston Holdings and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since the role involves liaising with clients and enforcement agents, being clear and professional in your speech is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and ready to take the first step towards joining the Marston Holdings team.
We think you need these skills to ace Dynamic Operations & Case Coordinator in Rochdale
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operational Services Co-ordinator role. Highlight your organisational skills and any relevant administrative experience to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Marston Holdings and how your proactive approach can contribute to our team. Keep it clear and professional, just like the communication we value.
Showcase Your Attention to Detail:In this role, accuracy is key! Make sure your application is free from typos and errors. This not only shows us your attention to detail but also sets the tone for the high-quality work we expect.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Marston (Holdings)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Operational Services Co-Ordinator. Familiarise yourself with managing electronic case updates and the importance of clear communication with clients and enforcement agents. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Organisational Skills
Since this role requires strong administrative and organisational skills, be prepared to share examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised your workload and maintained attention to detail, as these are key traits Marston Holdings is looking for.
✨Practice Professional Communication
Effective communication is crucial in this position. During the interview, practice articulating your thoughts clearly and professionally. You might even want to role-play common scenarios, like responding to client enquiries or liaising with enforcement agents, to showcase your ability to handle such interactions smoothly.
✨Be Proactive and Team-Oriented
Marston Holdings values proactive team players. Share instances where you took initiative in a team setting or worked independently to solve problems. Emphasise your willingness to collaborate and support your colleagues, as well as your commitment to achieving both individual and team targets.
